Sensor (narrow media) and sensor (fuser buckle) service check
Diagnostics and troubleshooting
255
Step 1
Check the sensor (narrow media) and sensor (fuser buckle) for
proper connection and damage, and replace if necessary.
Does the problem remain?
Step 2
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments
>
Sensor tests
b
Find the sensor (Fuser buckle) and sensor (Narrow media).
Does the sensor status change while toggling the sensor?
Step 3
Check the sensor cables for proper connection and damage, and
replace if necessary.
Does the problem remain?
Step 4
Replace the sensors.
Does the problem remain?
Contact the next
level of support.
Step 8
Check the toner door interlock switch actuator for damage.
Is the actuator free of damage?
Step 9
Replace the toner door. See
“Toner door removal” on page 313
.
Does the problem remain?
Step 10
Replace the motor cover. See
“Motor cover removal” on
page 310
.
Does the problem remain?
Step 11
Replace the controller board. See
“Controller board removal” on
page 393
.
Does the problem remain?
Contact the next
level of support.