Sharp MX-C507P - Page 292

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Network service check
Notes:
• Before starting this service check, print out the network setup page. From the home screen, touch
Settings > Reports > Network > Network Setup Page .
Diagnostics and troubleshooting
258
Action
Yes
No
Step 8
Install or reinstall the wireless ISP in the printer.
Does the problem remain?
Go to step 9.
The problem is
solved.
Step 9
Verify if WiFi Direct is enabled in the printer.
Is WiFi Direct enabled?
Go to step 11.
Go to step 10.
Step 10
Enable WiFi direct in the printer.
Does the problem remain?
Go to step 11.
The problem is
solved.
Step 11
Verify that the NFC tap sticker is in the proper place on the control
panel.
Is the NFC tap sticker properly located on the control panel?
Go to step 13.
Go to step 12.
Step 12
Using a template, reposition the tap sticker.
Note: The sticker should be placed over the NFC antenna on the
mobile solutions module.
Does the problem remain?
Go to step 13.
The problem is
solved.
Step 13
Check if the mobile solutions module is properly installed on the
control panel assembly.
Is the mobile solutions module properly installed?
Go to step 15.
Go to step 14.
Step 14
Reinstall the mobile solutions module on the control panel
assembly.
Does the problem remain?
Go to step 15.
The problem is
solved.
Step 15
Install a new NFC card.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.