Toner meter cycle (TMC) card service check
 
Diagnostics and troubleshooting
 
261
 
Step 1 
a
 
Enter the Diagnostics menu, and then navigate to:
 
Printer diagnostics & adjustments 
> 
Sensor tests
 
b
 
Find the sensor (Toner meter).
 
 
Does the sensor status change while toggling the sensor?
 
Step 2
 
Replace the toner cartridge.
 
 
Does the problem remain?
 
Step 17
 
 
Are the other devices on the wireless network communicating 
properly?
 
Contact the network 
administrator.
 
 
Step 18
 
Make sure that the wireless card on the controller board is properly 
installed.
 
 
Does the problem remain?
 
Step 19
 
If there is an attached antenna, check it for damage, and replace  
if necessary.
 
 
Does the problem remain?
 
Step 20
 
Make sure that the antenna is properly connected to the wireless 
card.
 
 
Does the problem remain?
 
Step 21
 
Replace  the  wireless card.
 
 
Does the problem  remain?
 
Step 22
 
Replace the controller board. See 
“Controller board removal” on 
page 393
.
 
 
Does the problem remain?
 
Contact the next 
level of support.