Sharp MX-C507P - Page 298

5028
Diagnostics and troubleshooting
264
Action
Yes
No
Step 3
Perform the auto alignment service check. See “Auto alignment
service check” on page 265 .
Does the problem remain?
Go to step 4.
The problem is
solved.
Step 4
a Enter the Diagnostics menu, and then navigate to:
Printer setup > EP setup > Toner patch sensor adjust
b On the sensor gain characterization row, touch Start .
c On the sensor gain verification row, touch Start .
d On the sensor gain verification section of the test page, check
the average signal values of the patch number.
Are the values within the requirement?
The problem is
solved.
Go to step 5.
Step 5
a Remove the imaging kit.
b Move the TPS wiper mechanism lever up and down.
Does the wiper mechanism properly move?
Go to step 8.
Go to step 6.
Step 6
a Reinstall, repair, or replace the TPS sled and wiper mechanism.
b Perform the auto alignment service check. See “Auto
alignment service check” on page 265 .
Does the problem remain?
Go to step 7.
The problem is
solved.
Step 7
Check the cable on the sensor (TPS) and on the JTPSAA1
connector on the controller board for proper connection, and
reseat if necessary.
Does the problem remain?
Go to step 8.
The problem is
solved.
Step 8
a Replace the sensor (TPS). See “Sensor (TPS) removal” on
page 362 .
b Enter the Diagnostics menu, and then navigate to:
Printer setup > EP setup > Toner patch sensor adjust
c On the sensor gain characterization row, touch Start .
d On the sensor gain verification row, touch Start .
e On the sensor gain verification section of the test page, check
the average signal values of the patch number.
Are the values within the requirement?
The problem is
solved.
Contact the next
level of support.