Sharp MX-C507P - Page 93

5028
Diagnostics and troubleshooting
59
Action
Yes
No
Step 4
Open the toner access door, and then pull down the developer unit
release mechanism.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Reconnect the printhead cable connector on the controller board.
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
a Enter the Diagnostics menu, and then navigate to:
Print Quality Pages > Print Quality Pages
b Check the test page.
Is only one color missing?
Go to step 7.
Go to step 10.
Step 7
Check if the missing color is yellow.
Is the missing color yellow?
Go to step 8.
Go to step 10.
Step 8
Remove the imaging unit, and then check if the ITU cleaning blade
is in the correct position.
Does the cleaning blade appear like the picture above?
Go to step 9.
Go to step 10.