How to turn on Shimano Steps DU-E6100 if assistance is not provided?
If assistance is not being provided by your Shimano Steps Power Supply, first ensure the system power is turned ON by pressing the power switch on the cycle computer or the battery power button. If the problem persists, contact your place of purchase.
What to do if Shimano Steps DU-E6100 assist mode is off?
If your Shimano Steps Power Supply is not providing assistance, check that the assist mode is set to a mode other than [OFF]. If you still do not feel that assistance is being given, contact the place of purchase.
Why is Shimano Steps Power Supply not working if I'm not pedaling?
If your Shimano Steps Power Supply isn't assisting, make sure you are pedaling. This bicycle is not a motorbike, so you need to operate the pedals.
Why Shimano Steps Power Supply assistance is not working because of drive unit?
If your Shimano Steps Power Supply is not providing assistance, it may be due to incorrect connections or a problem with the drive unit, cycle computer, or assist switch. In this case, contact the place of purchase.
What to do if Shimano Steps DU-E6100 Power Supply overheats?
If your Shimano Steps Power Supply isn't providing assistance, it could be overheating due to riding on long slopes in summer weather or carrying a heavy load for a long time. Turn off the power, wait for a while, and then check again.
Detailed instructions for safe handling, charging, and disposal of the battery to prevent hazards.
Precautions for safe riding, including checking components, avoiding distractions, and understanding power-assisted features.
Guidelines for handling, cleaning, and environmentally responsible disposal of the product and its components.
Information on connecting to PCs/smartphones, software updates, and routine care for the system.
Mentions that important information is also on the battery charger label.
Checklist of items to inspect before riding the bicycle for safety and proper function.
Technical specifications for the wireless communication system, including frequency band and output.
Outlines the contents of the primary SHIMANO STEPS user manual, including quick guide and troubleshooting.
Lists additional manuals for batteries, cycle computers, and switch units for detailed information.
Refers to a separate booklet for operating assist bicycles with drop handlebars.
Highlights features like lightweight design, smooth ride, and advanced shifting performance.
Explains different assist modes (HIGH, NORM, ECO, OFF, WALK) for various riding conditions and battery levels.
Instructions on charging the battery before its first use.
Overview of how to handle an assist bicycle with SHIMANO STEPS installed.
Steps to switch to and activate the walk assist mode for pushing the bicycle.
Guidance on safely pushing the bicycle while walk assist is engaged.
Instructions on how to exit the walk assist mode.
Explains how to switch between automatic and manual gear shifting modes.
Visual identification and labeling of key SHIMANO STEPS components on the bicycle.
Specifies the recommended temperature ranges for battery operation and storage.
Details on battery type, voltage, drive unit, motor type, and power rating.
Solutions for issues where the bicycle is not providing assistance, including battery and connection checks.
Addresses problems like short traveling distance and stiff pedaling, offering possible causes and remedies.
Troubleshooting steps for non-illuminating lights and unusual sounds during operation.
Details on the Junction [A] unit, including button functions and LED indicators.
Explains the meaning of different LED states for assist mode and battery level.
Instructions for controlling lights and changing assist modes using the Junction [A] unit.
Information on connecting the system to external devices via ANT and Bluetooth LE.
Specifications for the EW-EN100 wireless system.
Guidance on using the E-TUBE PROJECT application for system configuration and firmware updates.
Lists the settings and functions that can be customized via E-TUBE PROJECT.
Explains the RD Protection function for protecting the rear derailleur from impact.
Step-by-step instructions to restore the rear derailleur from RD Protection mode.
Guidance on what to do if electronic gear shifting feels abnormal.
How to interpret error indications on the EW-EN100 and perform a reset.
The SHIMANO STEPS E6100 Series is a total electric power system designed for bicycles, providing assistance for a smoother and more enjoyable riding experience. This user manual outlines the essential information for its safe and correct use, covering everything from basic operation to maintenance and troubleshooting.
The SHIMANO STEPS E6100 Series offers a lightweight, compact design that ensures a silent and smooth ride. At its core, it's a power-assisted bicycle system that utilizes accurate sensors to provide the most appropriate level of power assistance, carefully adjusted by computer controls. This intelligent system enhances the cycling experience by making uphill climbs and long distances less strenuous.
A key feature is the Full Automatic Shifting capability, available for electronic 8/5-speed gear shifting with an internal geared hub. This system detects riding conditions, such as riding uphill, against the wind, or on flat ground, and automatically shifts gears to optimize your ride. This means you can focus more on the road and less on gear changes.
The Start mode (also for electronic gear shifting with internal geared hub) is particularly useful for urban riding. When you stop the bicycle, for example at traffic lights, the system automatically shifts down to a preset light gear, making it easier to start moving again. If you manually shift to a lower gear while stopped, the system will not automatically shift up, giving you control.
For added versatility, the DU-E6110 model is Coaster brake compatible, providing smooth and sufficient control power. The system also supports Light off-road use, offering powerful assistance for sporty rides, though this mode is typically set by the manufacturer of the completed bicycle.
A practical feature for non-riding situations is the Walk assistance function (Walk assist mode). This allows the assist to work even when you are walking and pushing the bicycle, which is especially helpful when the E-BIKE is loaded with heavy baggage or when navigating out of an underground bicycle parking garage. Note that this mode may not be available in all regions due to local laws.
The SHIMANO STEPS system is designed to be connected and communicate with external devices. A PC linkage device (SM-PCE1/SM-PCE02) can connect to a PC, allowing users to customize components, update firmware, and manage the system using the E-TUBE PROJECT PC application. Similarly, the system can connect to a smartphone or tablet via Bluetooth® LE, enabling customization and firmware updates through the E-TUBE PROJECT app, and allowing users to check traveling data with E-TUBE RIDE.
Before riding, it's crucial to perform regular inspections, including checking the drive train for smooth shifting, ensuring components are securely fixed and undamaged, and verifying sufficient battery charge.
To begin using the system, the battery must be charged with the designated charger. The battery's LED will light up when it's ready for use. Once charged, the power can be turned on, typically via a power button on the cycle computer, battery, or a satellite ON/OFF switch. It's important not to place your foot on the pedal when turning the power ON/OFF.
The system offers various Assist modes to suit different riding conditions:
The assist mode can be selected using the cycle computer or the Junction [A] unit (EW-EN100). When the power is turned ON, the assist mode defaults to [OFF], regardless of the mode selected previously.
The system also supports Automatic and manual gear shifting. Automatic gear shifting adjusts gears based on riding conditions, while manual gear shifting (standard electronic gear shifting) allows the rider to change gears using a shifting switch. The system can switch between these modes with a simple operation on the shifting switch.
The Junction [A] (EW-EN100) unit, used in place of a cycle computer, provides LED indications for the current assist mode (LED1) and battery level (LED2). It also allows users to change assist modes, turn the bicycle light ON/OFF, and initiate the RD protection reset mode.
Proper care and maintenance are essential for the longevity and optimal performance of the SHIMANO STEPS system.
The system includes a RD Protection function to safeguard the rear derailleur from strong impacts, such as falls. If activated, the connection between the motor and the link is temporarily severed. To recover, users can run the RD Protection Reset by holding down the button on Junction [A] until LED1 flashes red, then rotating the crankarm to restore the connection.
In case of any malfunctions or error indications (e.g., beeping sounds, error messages on the cycle computer, or battery LED error indications), users should refer to the "SHIMANO STEPS cycle computer user's manual" and "SHIMANO STEPS special battery and parts user's manual" for appropriate actions. Common troubleshooting steps include checking battery charge, turning the power off and on, and contacting the place of purchase if issues persist.
The E-TUBE PROJECT software allows for customization of switch functions and other settings, ensuring the system can be tailored to individual preferences. Firmware updates are also managed through E-TUBE PROJECT, ensuring the system operates with the latest enhancements and bug fixes.
General| Voltage | 36 V |
|---|---|
| Capacity | 504 Wh |
| Series | Steps |
| Rated Voltage | 36 V |
| Rated Power | 250 W |
| Maximum Torque | 60 Nm |
| Battery Capacity | 504 Wh |
| Type | Lithium-ion |
| Compatibility | Shimano STEPS E6100 drive unit |
To Next Page