Shimano Steps BT-E6010 User Manual

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UM-78N0A-000-00

User's manual

Original instructions

E6100 Series

Shimano Total Electric Power System

Table of Contents

Questions and Answers:

K
kwrightAug 16, 2025
Why is my Shimano Steps BT-E6010 not providing assistance?
- D
  Dr. William BrownAug 16, 2025
  If you're not getting assistance from your Shimano Scooter, first, check if the battery has enough charge and recharge if needed. If the battery isn't the issue, ensure you're pedaling, as the scooter requires pedal operation. Also, make sure the assist mode isn't set to OFF; set it to HIGH. Assistance is not provided at speeds of 25 km/h or more. If problems persist, the battery may be overheating if you are riding on long slopes in summer weather or riding for a long time carrying a heavy load. Turn off the power, wait for a while and then check once more.
C
Cody MarshallAug 19, 2025
What to do if Shimano Scooter battery cannot be recharged?
- A
  Amber ToddAug 19, 2025
  If your Shimano Scooter battery isn't recharging, start by checking that the charger's power plug is securely connected to the electrical outlet and the recharging plug is firmly inserted into the battery. Disconnect and reconnect each to ensure a solid connection. Also, verify that the charging adapter is securely connected to both the charging plug and the battery charging port. Finally, inspect all connection terminals for dirt; if present, gently clean them with a dry cloth before attempting to recharge.
M
Michael ChavezAug 22, 2025
Why is the assist traveling distance of my Shimano Steps BT-E6010 Scooter too short?
- W
  wrosarioAug 22, 2025
  If your Shimano Scooter's assist traveling distance is shorter than expected, start by checking the battery charge and recharge if low. Keep in mind that distance can be affected by road conditions, gear position, and whether lights are on. Also, battery performance decreases in winter weather, which is normal. If the battery's performance has deteriorated significantly after repeated charging and long use, consider replacing it.
F
frederickparrishAug 25, 2025
What to do if the cycle computer is not displayed on my Shimano Steps BT-E6010?
- J
  Jacqueline PatelAug 26, 2025
  If the cycle computer on your Shimano Scooter isn't displaying when you push the battery power button, first, recharge the battery as the charge level may be too low. Ensure the power is turned on by holding down the power button. Note that the power cannot be turned on while the battery is charging. Also, check that the cycle computer is correctly installed on the bracket. Finally, verify that the electric wire connector is correctly installed.
R
Robert MendozaAug 28, 2025
Why is pedaling so stiff on my Shimano Steps BT-E6010?
- H
  hbellAug 28, 2025
  If pedaling feels stiff on your Shimano Scooter, ensure the tires are inflated to the correct pressure using a pump. Also, check that the assist mode is set to HIGH, not OFF. If the battery is low, charge it fully. If the problem persists, try turning the power on again without pressure on the pedal.
S
smithedwardAug 31, 2025
Why are the battery and charger of my Shimano Steps BT-E6010 becoming hot?
- J
  Jessica GarciaAug 31, 2025
  If the battery and charger of your Shimano Scooter are getting hot, stop recharging and allow them to cool down. If the battery is too hot to touch, this could indicate a problem.
J
Jimmy MurraySep 3, 2025
Why doesn't the LED on my Shimano Scooter charger illuminate?
- V
  vwallaceSep 3, 2025
  If the LED on your Shimano Scooter charger isn't lighting up, first, check the recharging plug is securely inserted into the battery, ensuring there are no foreign objects obstructing the connection. If the battery is fully charged, the LED turns off, which is normal. Try disconnecting and reconnecting the power plug of the charger to restart the charging operation.
K
Kimberly FisherSep 6, 2025
What to do if Shimano Scooter system does not start up?
- L
  Leslie MedinaSep 6, 2025
  If your Shimano Scooter system doesn't start when you press and hold the cycle computer power button, it might be because the cycle computer was used or exposed to low temperatures for too long. Try turning it on using the power button on the battery.
M
Mary MarshallSep 9, 2025
Why is my Shimano Steps BT-E6010 Scooter charger warm?
- P
  Patrick LongSep 9, 2025
  If your Shimano Scooter's charger feels warm during use, it may be due to continuous charging. Allow it to cool down before using it again.

Shimano Steps BT-E6010 Specifications

General

Voltage	36 V
Charging Time	5 hours
Compatible Systems	SHIMANO STEPS
Battery Type	Lithium-ion
Capacity	418 Wh
Storage Temperature	-20 °C to +60 °C (-4 °F to 140 °F)

Summary

Safety Information

General Safety Guidelines

Battery Handling Safety

Critical safety instructions for handling and charging the battery to prevent hazards.

Safe Riding and Product Usage

Riding and Product Safety

Battery Handling and Operation

Detailed instructions on safe handling, charging, and operating temperature limits for the battery.

SHIMANO STEPS Features and Modes

Key System Features

Assist Mode Selection

Initial Setup Guide

Battery Charging Procedure

Instructions on how to charge the battery for the first time.

System Power Management

Powering the System On and Off

Procedure for powering the system on and off.

Basic Operation and Ride Start

Setting Assist Mode

How to choose and change the assist mode using the system controls.

Pre-Use Preparation

Battery Charging Preparation

Detailed instructions and safety precautions for charging the battery.

Battery Charging Methods

Charging Detached Battery

Steps to charge the battery when it's detached from the bicycle.

On-Bicycle Battery Charging

Charging Installed Battery

Instructions for charging the battery while it is mounted on the bicycle.

Battery Level and Handling

Battery Handling Guidelines

Battery Installation

Installing the Battery

Procedure for installing the battery into the battery mount.

Battery Removal

Removing the Battery

Procedure for removing the battery from the battery mount.

Cycle Computer Installation & Removal

Installing and Removing the Cycle Computer

Steps for installing and removing the cycle computer.

System Operation Basics

Power ON/OFF Procedures

How to turn the system's power on and off.

Powering On Methods

Procedures for powering on the system using the cycle computer or battery.

Control Unit Operations

Switch Unit Functions

Explains the functions of the left and right switch units for assistance and shifting.

Status Display Information

Assist Mode Adjustment

Changing Assist Modes

Step-by-step guide to change the assist mode using the switch unit or EW-EN100.

Specialized Assist Modes

Walk Assist Mode Operation

SC-E6100 Settings Menu Navigation

Accessing the Settings Menu

Steps to enter the SC-E6100 settings menu.

SC-E6100 Settings: Reset & Exit

EW-EN100 Settings and Functions

EW-EN100 RD Protection Reset

Error Indications and Remedies

Battery LED Error Codes

Cycle Computer Error Messages

Cycle Computer Error Codes

System Error Handling

SC-E6100 General Error Messages

EW-EN100 Error Indications

EW-EN100 Specific Error Codes

Troubleshooting Assist Function

Assist Not Provided

Troubleshooting Battery Issues

Common Battery Problems

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