Shimano STEPS E8000 Series User Manual

Shimano STEPS E8000 Series

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UM-72F0A-000-00

User's manual

Original instructions

E8000 Series

Shimano Total Electric Power System

Table of Contents

Questions and Answers:

F
francesbishopAug 22, 2025
Why is the assist not working on my Shimano Scooter?
- C
  Catherine MartinezAug 22, 2025
  If the Shimano Scooter isn't providing assistance, consider these potential causes: * Check the battery charge level and recharge if it's low. * If riding on long slopes in summer or carrying heavy loads, the battery may be overheating. Turn off the power and wait for a while before checking again. * Assistance is not provided at speeds of 25 km/h or more, so check the cycle computer display.
M
Maria StricklandAug 23, 2025
What to do if my Shimano Scooter shows error E010?
- L
  Laura WashingtonAug 25, 2025
  If your Shimano Scooter displays error code E010, it indicates a system error. Try pressing the power button on the battery to turn it on again.
J
jwilliamsAug 25, 2025
Why does the battery on my Shimano STEPS E8000 drain so fast?
- C
  Carolyn MatthewsAug 26, 2025
  If the battery on your Shimano Scooter is losing charge quickly, it may be nearing the end of its service life. Consider replacing it with a new one.
D
Dr. Brittany Cole MDAug 26, 2025
How to fix stiff pedaling on my Shimano Scooter?
- N
  Nathan RodriguezAug 27, 2025
  If pedaling feels stiff on your Shimano Scooter, consider these possibilities: * Ensure the tires are inflated to a sufficient pressure using a pump. * Check that the assist mode is set to [BOOST]. * A low battery may cause stiff pedaling. Charge the battery fully.
K
Kellie ClarkAug 27, 2025
What does error E020 mean on my Shimano STEPS E8000 Scooter?
- K
  Kathy WhiteAug 27, 2025
  If your Shimano Scooter displays error code E020, it indicates a communication error between the battery and drive unit. Check that the cable between the drive unit and battery is properly connected.
M
Maria CalderonAug 28, 2025
Why won't my Shimano STEPS E8000 battery recharge?
- S
  Sherri LopezAug 29, 2025
  If the battery on your Shimano Scooter cannot be recharged, consider the following: * Ensure the power plug of the charger is securely inserted into the electrical outlet. Disconnect and reconnect to be sure. * Verify the charging plug of the charger is securely inserted into the battery. Disconnect and reconnect to ensure a good connection. * Make sure the charging adapter is securely connected to the charging plug or the battery charging port. * Check for dirt on the connecting terminals for the battery charger, charging adapter, or battery. If dirty, wipe the connection terminals with a dry cloth to clean them.
A
Andrew McfarlandAug 30, 2025
What does W011 mean on my Shimano STEPS E8000?
- S
  Samantha SalasAug 30, 2025
  If your Shimano Scooter displays error code W011, it indicates that the traveling speed cannot be detected. Check that the speed sensor is properly installed.
B
Brenda EllisAug 31, 2025
What should I do if my Shimano STEPS E8000 Scooter displays error E011?
- Z
  zacharyjohnsonAug 31, 2025
  If your Shimano Scooter displays error code E011, it indicates an error occurred in system operation. Turn on the power again.
S
Scott RangelSep 1, 2025
What does error code W010 mean on my Shimano STEPS E8000 Scooter?
- L
  Laura SimmonsSep 2, 2025
  If your Shimano Scooter displays error code W010, it means the temperature of the drive unit is higher than normal. Stop using the assist function until the temperature drops.
J
james09Sep 3, 2025
Why are the battery and charger hot on my Shimano STEPS E8000?
- R
  rodriguezkaraSep 3, 2025
  If the battery and charger are becoming hot while recharging your Shimano Scooter, it may indicate that the temperature of the battery or charger has exceeded the operating temperature range. Stop recharging, wait for a while, and then recharge again. If the battery is too hot to touch, it may indicate a problem with the battery.

Shimano STEPS E8000 Series Specifications

General

Brand	Shimano
Model	STEPS E8000 Series
Category	Scooter
Language	English

Summary

Important Notices and Safety Information

Important Safety Information

Guidelines for safe operation and warnings to avoid injury.

To Ensure Safety

Handling and Using the Battery

Handling the Battery

Instructions for safe handling, storage, and precautions against damage or leakage.

Features and Riding

Features of SHIMANO STEPS E8000 Series

Assist Mode Selection

Explanation of different assist modes (BOOST, TRAIL, ECO, OFF, WALK) and their applications.

Battery Charging Procedures

DANGER

Critical safety warning regarding using specified chargers to prevent overheating or ignition.

CAUTION

Safety precautions for handling charging plugs and cords to avoid injury or damage.

Charging the Battery Alone

Instructions for charging different battery models separately.

Charging While Installed on Bicycle

Procedures for charging the battery when it is mounted on the bicycle.

Battery Handling and Charging Advice

Battery Installation and Removal

Battery Installation

Step-by-step guide for installing different battery models.

Battery Removal

Instructions for safely removing the battery using the key.

BT-E8020 Battery Removal

Steps for removing the BT-E8020 battery using the keyhole cap and key.

Assist and Shift Switch Functions

Cycle Computer Installation

Power ON/OFF Operations

Operating the Cycle Computer

Basic Screen Display

Changing Assist Mode

How to switch between different assist modes using the cycle computer buttons.

Switching to WALK Mode

Procedure to activate and use the walk assist function.

About Setting Menus

Bluetooth LE Connection (SC-E8000)

Troubleshooting Guide

Battery LED Lamp Error Indications

Explains error codes indicated by battery LED patterns and their remedies.

Cycle Computer Error Messages

Lists warning codes, their display preconditions, restrictions, and remedies.

Assist Function Troubleshooting

Addresses issues where the assist function is not working correctly and provides solutions.

Short Assist Traveling Distance

Stiff Pedaling Issues

Battery Troubleshooting

Troubleshooting common battery issues like loss of charge, inability to recharge, and overheating.

Cycle Computer Troubleshooting

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