Shimano Steps BT-E6000 User Manual

Shimano Steps BT-E6000

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UM-78N0A-000-00

User's manual

Original instructions

E6100 Series

Shimano Total Electric Power System

Table of Contents

Questions and Answers:

C
Colleen MartinezAug 16, 2025
Why is my Shimano Steps BT-E6000 Scooter not providing assistance?
- R
  Richard WeaverAug 16, 2025
  If you're not getting assistance from your Shimano Scooter, first, check if the battery has enough charge and recharge if needed. If the battery isn't the issue, ensure you're pedaling, as the scooter requires pedal operation. Also, make sure the assist mode isn't set to OFF; set it to HIGH. Assistance is not provided at speeds of 25 km/h or more. If problems persist, the battery may be overheating if you are riding on long slopes in summer weather or riding for a long time carrying a heavy load. Turn off the power, wait for a while and then check once more.
N
nadamsAug 18, 2025
What to do if Shimano Steps BT-E6000 Scooter battery cannot be recharged?
- I
  imillerAug 19, 2025
  If your Shimano Scooter battery isn't recharging, start by checking that the charger's power plug is securely connected to the electrical outlet and the recharging plug is firmly inserted into the battery. Disconnect and reconnect each to ensure a solid connection. Also, verify that the charging adapter is securely connected to both the charging plug and the battery charging port. Finally, inspect all connection terminals for dirt; if present, gently clean them with a dry cloth before attempting to recharge.
G
George SmithAug 21, 2025
Why is the assist traveling distance of my Shimano Steps BT-E6000 Scooter too short?
- M
  Mark WeissAug 22, 2025
  If your Shimano Scooter's assist traveling distance is shorter than expected, start by checking the battery charge and recharge if low. Keep in mind that distance can be affected by road conditions, gear position, and whether lights are on. Also, battery performance decreases in winter weather, which is normal. If the battery's performance has deteriorated significantly after repeated charging and long use, consider replacing it.
A
Andrew JenkinsAug 25, 2025
What to do if the cycle computer is not displayed on my Shimano Scooter?
- K
  Kristen StoneAug 26, 2025
  If the cycle computer on your Shimano Scooter isn't displaying when you push the battery power button, first, recharge the battery as the charge level may be too low. Ensure the power is turned on by holding down the power button. Note that the power cannot be turned on while the battery is charging. Also, check that the cycle computer is correctly installed on the bracket. Finally, verify that the electric wire connector is correctly installed.
A
Ashley WilliamsAug 27, 2025
Why is pedaling so stiff on my Shimano Steps BT-E6000 Scooter?
- K
  Kevin PetersenAug 28, 2025
  If pedaling feels stiff on your Shimano Scooter, ensure the tires are inflated to the correct pressure using a pump. Also, check that the assist mode is set to HIGH, not OFF. If the battery is low, charge it fully. If the problem persists, try turning the power on again without pressure on the pedal.
V
Victoria MayAug 30, 2025
Why are the battery and charger of my Shimano Scooter becoming hot?
- R
  richardsondouglasAug 30, 2025
  If the battery and charger of your Shimano Scooter are getting hot, stop recharging and allow them to cool down. If the battery is too hot to touch, this could indicate a problem.
Z
zcervantesSep 3, 2025
Why doesn't the LED on my Shimano Steps BT-E6000 charger illuminate?
- L
  Lawrence EvansSep 3, 2025
  If the LED on your Shimano Scooter charger isn't lighting up, first, check the recharging plug is securely inserted into the battery, ensuring there are no foreign objects obstructing the connection. If the battery is fully charged, the LED turns off, which is normal. Try disconnecting and reconnecting the power plug of the charger to restart the charging operation.
C
Christine HillSep 6, 2025
What to do if Shimano Steps BT-E6000 Scooter system does not start up?
- A
  Alicia MorrisSep 6, 2025
  If your Shimano Scooter system doesn't start when you press and hold the cycle computer power button, it might be because the cycle computer was used or exposed to low temperatures for too long. Try turning it on using the power button on the battery.
L
Lindsay Stokes DVMSep 8, 2025
Why is my Shimano Steps BT-E6000 Scooter charger warm?
- B
  Barbara MorganSep 9, 2025
  If your Shimano Scooter's charger feels warm during use, it may be due to continuous charging. Allow it to cool down before using it again.

Shimano Steps BT-E6000 Specifications

General

Battery Voltage	36 V
Motor Power	250 W
Maximum Torque	50 Nm
Battery Type	Lithium-ion
Motor Type	Brushless
Compatibility	Shimano Steps E6000 system
Battery Capacity	11.6Ah

Summary

Comprehensive Safety Guidelines

Warnings and Safe Riding Practices

Critical warnings for safe operation, handling, and riding, including battery safety.

Cautions and Battery Handling

Precautions for battery storage, cleaning, and disposal, plus general safe handling.

SHIMANO STEPS Features

Assist Mode Functions

Details on various assist modes (HIGH, NORM, ECO, OFF, WALK) for different riding scenarios.

Getting Started: Battery Charging

Charging Procedures for Different Batteries

Instructions for charging various SHIMANO STEPS battery types before initial use.

System Power and Controls

Selecting Assist Modes

How to choose and change between assist modes using SC-E6100 or EW-EN100 units.

Battery Preparation

Initial Battery Charging

Instructions for charging the battery before first use, including safety notes.

Charging Removed Batteries

Charging While Installed

Procedure for charging the battery while it remains mounted on the bicycle.

Battery Installation Guide

Installing Different Battery Models

Installing BT-E8020 Battery

Battery Removal Procedures

Removing BT-E6000/BT-E6001 Batteries

Removing BT-E6010/BT-E8010/BT-E8014 Batteries

Removing BT-E8020 Battery

System Power Management

Turning Power On and Off

How to turn the system power on and off using the cycle computer or battery power button.

Assist Mode Selection

Changing Assist Modes (SC-E6100)

Changing Assist Modes (EW-EN100)

Walk Assist Mode

Switching to Walk Assist

Procedure to activate walk assist mode using Assist-Y on SC-E6100 or EW-EN100.

Operating Walk Assist Function

How to use the walk assist function, including starting, stopping, and exiting the mode.

Setting Menu: Clear Function

Resetting Traveling Distance and Settings

Setting Menu: Clock

Setting the Current Time

Setting Menu: Start Mode

Configuring Start Gear

Setting Menu: Backlight

Adjusting Display Backlight

Setting Menu: Brightness

Adjusting Display Brightness

Setting Menu: Beep

Turning Beep Sound ON/OFF

Setting Menu: Unit

Selecting Unit of Measurement

Setting Menu: Language

Setting Display Language

Setting Menu: Font Color

Toggling Font Color

Setting Menu: Shift Timing

Adjusting Automatic Shift Timing

Setting Menu: Shifting Advice

Enabling Shifting Advice

Setting Menu: RD Protection Reset

Executing RD Protection Reset

Procedure to reset rear derailleur protection after a strong impact to restore function.

EW-EN100 Specific Settings

RD Protection Reset for EW-EN100

How to perform RD protection reset for the EW-EN100 unit via button presses and LED response.

Error Diagnosis and Troubleshooting

Battery LED Lamp Error Indications

Interpreting battery LED patterns to diagnose system errors and their recovery methods.

Cycle Computer Error Messages

Explanation of warning codes displayed on the cycle computer and how to resolve them.

System Error Codes

Details on system error codes (E010-E030), their preconditions, restrictions, and remedies.

EW-EN100 Error Indications

How to identify and respond to errors indicated by the EW-EN100 LEDs.

Troubleshooting Common Issues

Assist Function Problems

Troubleshooting when assistance is not provided or traveling distance is too short.

Battery and Pedaling Issues

Resolving stiff pedaling, battery recharging problems, and battery lifespan concerns.

Charger, Lights, and Computer Issues

Troubleshooting issues with charger, lights, cycle computer display, and startup.

Other System Anomalies

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