Never perform a firmware update during operation of the system in which the module is
installed. The plant must first be shut down properly or brought into a safe operational
status before any firmware update.
Performing an update
The firmware version used on the module can be found via the web interface. To do
this, access the web interface via the IP address of the module.
You will find the currently used firmware version on the home page.
The following steps are necessary to perform a firmware update:
•
Change user level to Service. Password: servicelevel
•
Open the main menu in the menu bar and select the Deviceà Update firmware
function
•
Upload file: Clicking on the “Select file” button opens a dialog window where you
can select the location of the .zip file. Clicking on OK saves the file in the flash
memory of the module.
•
At the end of the process, a status message appears with the result of the update.
If the result is positive, a module restart is required to permanently save the
firmware from the flash memory to the module. The module performs this restart
automatically. Manual restart is not required.
•
During this restart, the new firmware is loaded on the device. As a result, the
firmware version displayed on the Home page is updated.
9.4
Fault diagnosis
Basically, the error state of the device is signaled by the individual LEDs, see 3.2.2.
Protocol-specific errors can be found in the respective sub-section.
•
Profinet: see "Configuration"
•
REST API: see "API structure", page 39
9 TROUBLESHOOTING
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O P E R A T I N G I N S T R U C T I O N S | Sensor Integration Gateway - SIG350 8027836./2022-06-10 | SICK
Subject to change without notice
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