Siemens A35 - Troubleshooting

27
10/9/00 b35n_kap.fm
A35, englisch, A31008-H4350-A101-1-7619
Troubleshooting
Problem Possible Cause Possible Corrective Measures
Unable to switch
on phone
Empty battery. Charge battery. Check charging indication on dis-
play.
Battery contacts dirty. Clean contacts.
Repeat switching on and off.
No
charge icon
Battery deeply discharged. Continue to charge device. The charge icon ap-
pears after max. 2 hours.
Battery defective. Replace battery. After several years’ average use a
gradual decline may be expected.
Contact problem. Check power supply and connection to telephone.
Charge icon
is flashing
Temperature exceeds
0 °C to + 45 °C range.
Ensure correct temperature, allow time, then re-
charge.
SIM error SIM contacts dirty. Clean SIM contacts with a dry cloth.
Damaged SIM card. Make visual check.
Return SIM card to your network provider.
SIM card not correctly orientated. Ensure SIM is correctly orientated.
Old SIM card. Only 3 volt SIM cards may be used. If you are using
a 5 volt SIM card, please contact your network pro-
vider.
PIN error 3 incorrect inputs. Enter MASTER PIN (PUK), supplied with your SIM
as instructed. If your MASTER PIN or PIN are lost,
contact your network provider.
No connection to
network
Weak signal. Move to a higher location, or to a window or open
space.
Outside GSM network. Check network provider coverage map.
Check network information for the device.
SIM not valid. Contact your network provider.
New network not authorized. Try selecting manually, or try other network
(
¼
p. 25).
Phone loses net-
work
Weak signal. Reconnection, or connection to another network pro-
vider is automatic; AutoNetwork(
¼
p. 25). Switch-
ing off and on may accelerate this.
Calls not possi-
ble
Dialling error. Use the correct national and area code.
New SIM fitted. Check for new restrictions.
Charge limit reached. Contact your network provider.