23
en
Simpletroubleshooting
Simple troubleshooting
Problem Cause Solution
Coeeormilkfrothquality
variesconsiderably.
Build-upoflimescaleinthe
appliance.
Descaletheapplianceas
describedintheinstructions.
Nohotwaterdispensed. Themilksystemorits
holderisnotclean.
Cleanthemilksystemor
itsholder(seethesection
“Cleaningthemilksystem”).
Toolittlemilkfroth,or
noneatall,orthemilk
systemisnottakingin
anymilk.
Themilksystemorits
holderisnotclean.
Cleanthemilksystemor
itsholder(seethesection
“Cleaningthemilksystem”).
Milknotsuitablefor
foaming.
Donotusemilkthathasalready
beenboiled.Usecoldmilkwitha
fatcontentofatleast1.5%.
Themilksystemisincor-
rectlyassembled.
Moistentheupperandlower
sectionsandtthemtogether.
Build-upoflimescaleinthe
appliance.
Descaletheapplianceas
describedintheinstructions.
Theselectedper-cup
quantityisnotreached.
Coeedispensingslows
toatrickleorstops
completely.
Coeeisbeinggroundtoo
nely,orthepre-ground
coeeistoone.
Adjustthegrindingunittoa
coarsersetting.Useacoarser
groundcoee.
Heavybuild-upoflimes-
caleintheappliance.
Descaletheapplianceas
describedintheinstructions.
Coeehasno“crema”. Unsuitabletypeofcoee. Useatypeofcoeewitha
higherproportionofrobusta
beans.
Thebeansarenolonger
fresh.
Usefreshbeans.
Thegrindingsettingisnot
suitableforthebeans.
Adjustthegrindingunittoaner
setting.
Coeeistoo“acidic”. Thegrindingsettingistoo
coarseorthepre-ground
coeeistoocoarse.
Adjustthegrindingunittoaner
settingorusenerpre-ground
coee.
Unsuitabletypeofcoee. Useadarkerroast.
Coeeistoo“bitter”. Thegrindingsettingis
too neorthepre-ground
coeeis too ne.
Adjustthegrindingunittoa
coarsersettingorusecoarser
pre-groundcoee.
Unsuitabletypeofcoee. Changethetypeofcoee.
If you are unable to solve the problem, always call the hotline!
You will nd the telephone numbers at the back of these instructions.
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