Siemens EQ500 classic TP51 Series - Troubleshooting Dispensing and Quality Errors; Dispensing, Water, and Brewing Unit Errors; Grinder and Door Closure Issues

en Troubleshooting
62
Fault Cause and troubleshooting
No milk intake by the
milk system.
Milk tube not immersed in milk.
▶ Use more milk.
▶ Check whether the milk tube is immersed in the
milk.
Milk froth is too cold. Milk is too cold.
▶ Use lukewarm milk.
Appliance is not dis-
pensing hot water.
Milk system is soiled.
▶ Clean the milk system in the dishwasher.
Appliance is not dis-
pensing drinks.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
→"Inserting and activating the water filter", Page47
▶ Firmly press the water filter straight down into the
tank connection.
Residues of limescale remover are blocking the water
tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
There is dripping wa-
ter on the inner floor
of the appliance.
Drip tray was removed too soon.
▶ Wait a few seconds after the last drink was dis-
pensed before removing the drip tray.
Brewing unit cannot
be removed.
Brewing unit is not in the removal position.
▶ Switch the appliance back on.
Appliance cannot be
operated.
Change displays.
Appliance is in demo mode.
1. Remove the water tank and fill with fresh cold wa-
ter.
2. Reinsert the water tank.
Grinder won't start. Appliance is too hot.
1. Disconnect the appliance from the mains.
2. Wait 1hour so the appliance can cool down.
Grinder is not grinding
any coffee beans des-
pite full bean con-
tainer.
Beans are too oily and are not falling into thegrinder.
▶ Gently tap the bean container.
▶ Change the coffee variety.
▶ Do not use oily beans.
▶ Clean the empty bean container with a damp cloth.
Display shows "Close"
despite the fact that
the door is closed.
Door is not properly closed.
▶ Press the door firmly shut.
Appliance is too hot.