Troubleshooting en
63
Fault Cause and troubleshooting
Display shows "Close"
despite the fact that
the door is closed.
1. Disconnect the appliance from the mains.
2. Wait 1hour so the appliance can cool down.
Display shows "Please
empty drip tray and
reinsert." despite the
fact that the drip tray
is empty.
Appliance is switched off and does not detect empty-
ing.
1. Switch the appliance on, and remove the drip tray.
2. Re-insert the drip tray.
Drip tray is soiled.
▶ Clean the drip tray thoroughly.
Display shows "Please
refill water tank" des-
pite the water tank be-
ing full.
Water tank is wrongly inserted.
▶ Insert the water tank correctly.
Float is stuck in the water tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
Carbonated water is in the water tank.
▶ Fill the water tank with fresh tap water.
New water filter was not rinsed as per instructions.
1. Rinse the water filter according to the instructions.
→"Inserting and activating the water filter", Page47
2. Place the water filter into operation.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
→"Inserting and activating the water filter", Page47
Water filter is old.
▶ Insert a new water filter.
Limescale deposits in the water tank are blocking the
system.
1. Clean the water tank thoroughly.
2. Start the descaling programme.
Display shows "Please
clean brewing unit, re-
place and close
door.".
Brewing unit is soiled.
▶ Clean the brewing unit.
Mechanism of brewing unit is stiff.
▶ Clean the brewing unit.
Too much ground coffee in the brewing unit.
▶ Use no more than 2 level measuring spoons of
ground coffee.
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