43
Customer Service & Assistance
Gigaset C59H / IM5 EN / A31008-M2150-S301-2-9U19 / appendix.fm / 17.05.2010
Version 4, 16.09.2005
Questions and answers
If you have any queries about the use of your
telephone, visit our website at
www.gigaset.com/customercare
for assistance 24/7.
For information about interception safety,
go to
www.gigaset.com/de/dect-sicherheit
.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥ Press and hold the end call key a.
2. The battery is empty.
¥ Charge the battery or replace it
(
¢page 9).
Not all menu options are displayed.
The menu display is reduced (Standard mode).
¥ Activate extended menu display
(Expert mode
•
) (¢page 23).
No Base flashes on the display.
1. The handset is outside the range of the base.
¥ Move the handset closer to the base.
2. The range of the base is reduced because Eco
mode is activated.
¥ Deactivate Eco mode (¢page 35) or
reduce the distance between the handset
and the base.
3. The base is not switched on.
¥ Check the power adapter of the base.
Please register handset flashes on the display.
Handset has not been registered with the base or
has been deregistered.
¥ Register the handset (¢page 11).
Handset does not ring.
1. The ringtone is deactivated.
¥ Activate the ringtone (¢page 40).
2. Call divert set for "All Calls".
¥ Deactivate call divert (refer to base user
guide).
3. The telephone only rings when the phone
number is transmitted.
¥ Switch on the ringtone for anonymous
calls (
¢page 40).
The other party cannot hear you.
You have pressed the mute key h. The handset
is "muted".
¥ Reactivate the microphone (¢ page 27).
You hear an error tone when keying an input (a
descending tone sequence).
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user guide
if necessary.
Exclusion of liability
Some displays may contain pixels
(picture elements), which remain acti-
vated or deactivated. As a pixel is made
up of three sub-pixels (red, green, blue), it
is possible that pixel colours may vary.
This is completely normal and does not
indicate an error.
To Next Page
Loading...
