en Troubleshooting
26
Fault Cause and troubleshooting
Appliance does not
heat up.
Demo mode is switched on.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Switch off demo mode in the basic settings within approx.5minutes.
→"Changing the basic settings", Page16
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page15
HomeConnect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
The interior lighting
does not work.
Basic setting has been changed.
▶
Change the basic setting for the lighting.
→"Basic settings", Page15
The halogen lamp is defective.
▶
Change the oven light bulb.
→"Replacing the oven light bulb", Page26
Maximum operating
time reached.
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
1.
To continue operation, switch the appliance off and on again using . Reset and start
the operation.
2.
If you do not need to use the appliance, press to switch it off.
Tip:To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→"Time-setting options", Page12
Error code made up
of letters and num-
bers appears on the
display, e.g. E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page27
The cooking result is
not satisfactory.
Settings were unsuitable.
Adjustment values, e.g. temperature or cooking time, depend on the recipe, quantity and
food.
▶
Next time, set lower or higher values.
Tip:A lot of other information about the food preparation and corresponding adjustment
values can be found in the HomeConnect app or on our website siemens-home.bsh-
group.com.
21.2 Replacing the oven light bulb
If the light in the cooking compartment fails, change
the oven light bulb.
Note:Heat-resistant, 40 - 43-watt, 230 V halogen bulbs
are available from the after-sales service or specialist
retailers. Only use these bulbs. Hold the new halogen
bulbs only with a clean, dry towel. This increases the
service life of the bulb.
WARNING‒Risk of burns!
The appliance and its parts that can be touched be-
come hot during use.
▶ Caution should be exercised here in order to avoid
touching heating elements.
▶ Young children under 8 years of age must be kept
away from the appliance.