Fixing problems
105
Fixing problems
Caring for your telephone
• Never allow the telephone to come into contact with coloring, oily or
aggressive agents.
• Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
• Never use cleaning fluids containing alcohol or plastic-damaging deter-
gents to clean the telephone. The use of scouring agents is also forbid-
den.
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
Telephone does not ring:
Check whether the "Do not disturb" function is activated on your telephone
(Æ page 64). If so, deactivate it.
You cannot dial an external number:
Check whether your telephone is locked ("Phone locked: Enter Password"
appears on the screen). If the phone is locked, enter your PIN to unlock it.
To correct any other problems:
First contact the relevant service personnel. If the administrator are unable
to correct the problem, contact Customer Service.
Contact partner in the case of problems
Contact your administrator if a fault persists for more than five minutes, for
example.
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