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Siemens OpenScape Voice OpenStage 20 E SIP User Manual

Siemens OpenScape Voice OpenStage 20 E SIP
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Siemens Enterprise Communications
www.siemens-enterprise.com
Documentation
OpenScape Voice
OpenStage 20 E SIP, OpenStage 20/20 G SIP
User Guide
V1 R3.x
V1 R4.x

Table of Contents

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Siemens OpenScape Voice OpenStage 20 E SIP Specifications

General IconGeneral
TypeIP Phone
ModelOpenStage 20 E SIP
ConnectivityEthernet
ProtocolsSIP
Power SupplyExternal power adapter or PoE
SpeakerphoneYes
Relative Humidity10% to 90% (non-condensing)
Power over Ethernet (PoE)Yes (IEEE 802.3af)
FeaturesCall forwarding, call transfer, conferencing, hold, mute
Headset PortYes, RJ-9
Dimensions (W x H x D)220 x 70 x 220 mm
Operating Temperature0°C to 40°C

Summary

Important Information

Safety and Operational Guidelines

Essential safety instructions for powering, handling, and using the telephone.

Telephone Placement and Support

Advice on optimal phone location and accessing online support resources.

General Information

Manual Overview and Product Information

Explains the manual's purpose, symbols, intended use, and telephone type.

Getting to Know Your OpenStage Phone

User Interface, Ports, and Keys

Details the phone's layout, display, ports, keys, and navigation elements.

Call Records, Menus, and Configuration

Guides on call lists, messages, menus, and accessing configuration options.

Basic Functions

Answering, Ending, and Handling Calls

Covers receiving, ending, and managing calls, including redialing and forwarding.

Call Transfer, Forwarding, and Callback

Details call forwarding setup, callback requests, and connecting/transferring calls.

Enhanced Phone Functions

Incoming Call Management and Call Holding

Guides on deflecting, rejecting, holding calls, and managing second calls.

Call Transfer and Intercom Features

Details call transfer, connecting parties, and using one/two-way intercom functions.

Privacy/Security

Ringer, Do Not Disturb, and Password Management

Covers ringer settings, DND status, user passwords, and phone locking.

Mobility

Mobility Scenarios and Remote Operations

Outlines mobility possibilities and steps for logging on/off phones remotely.

OpenScape Voice Functions

Anonymous, Selective Calls, and Hunt Groups

Covers anonymous calls, selective lists, hunt groups, and call parking.

Intercom, Dialing, and Pickup Features

Details intercom functions, dialing last callers, and picking up calls.

Individual Phone Configuration

Display, Time/Date, and Audio Settings

Guides on adjusting display, setting time/date, and configuring audio and ringtones.

Language, Network, and Reset Settings

Details language, country, network information, and resetting user data.

Call Recording

Recording Modes and Operations

Describes recording modes, controlling recording, and handling calls during recording.

Web Interface

Accessing and Navigating the Web Interface

Explains how to access the web interface, administrator pages, and user pages.

Fixing Problems

Telephone Care, Troubleshooting, and Support

Guides on cleaning, resolving issues, and contacting support for the phone.

Local User Menu

Accessing and Configuring Phone Settings

Details accessing the local menu and configuring various phone functions.

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