Step by step
OpenScape Voice functions
112
One-way Intercom and Two-way Inter-
com function
With One-way Intercom or Two-way Intercom, the loud-
speaker or speakerphone function of a destination
phone is activated automatically when the connection is
established. Use of these functions is conceivable
for example between an executive and secretary or be-
tween a doctor and receptionist.
Possible functions include:
• One-way Intercom
– with variable input of member number
– to a saved member number
• Two-way Intercom (not for OpenStage 20 E)
– with variable input of member number
– to a saved member number
Prerequisites:
• The team member belongs to the same collective
group as you and has likewise been assigned a
member number.
• The team member's phone has a loudspeaker (One-
way Intercom) and/or a speakerphone function
(Two-way Intercom).
• Automatic answering is activated for the team
member.
• The team member's phone is idle.
• The member numbers of the callers are known for
the One-way Intercom and Two-way Intercom func-
tions.
You can cancel One-way Intercom or Two-way Intercom
by replacing the handset or – during a consultation – re-
sume the held call.
Two-way Intercom connections can be established
from the following states:
• In idle status
• During manual call holding
• In a consultation
Functions such as "call forwarding" or "do-not-dis-
turb" are temporarily disabled on the destination
caller's phone by the One-way Intercom and
Two-way Intercom functions.
To Next Page
Loading...
Need help?
General