Step by step
Basic functions
30
Picking up the held call:
Prerequisite: Your colleague has placed a call on "hold"
on their multi-line phone. You know the coworker’s in-
ternal phone number and the function is configured for
you in OpenScape Voice.
Select and confirm the option shown.
or.
^ Lift the handset.
or
n Press the key (only OpenStage 20/20 G).
Select and confirm the option shown.
j Enter and confirm the relevant phone’s internal number.
You are connected to your colleague’s held call either via
the handset or in speakerphone mode.
Directed pickup?
f
Directed pickup? f
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