Receiving, handling and storage
Important: Do not move equipment from 
the place it was set when unloading. Also, 
do not remove or disturb packaging or 
wrapping material prior to carrier damage 
inspection. Equipment must be inspected 
by carrier prior to handling after receipt. 
This eliminates loss due to claims by carrier 
that equipment was damaged or further 
damaged on site after unloading.
6.    Be sure equipment is properly 
protected from any further damage by 
covering it properly after unloading.
7.    If practical, make further inspection for 
possible concealed damage while the 
carrier’s inspector is on site. If 
inspection for concealed damage is not 
practical at the time the carrier’s 
inspector is present, it must be done 
within 15 days of receipt of equipment. 
If concealed damage is found, the 
carrier must again be notified and 
inspection made prior to taking any 
corrective action to repair. Also notify 
Siemens immediately at +1 (800) 347-
6659 or +1 (919) 365-2200 outside 
the U.S.
8.    Obtain the original of the carrier 
inspection report and forward it along 
with a copy of the noted delivery 
receipt to Siemens at +1 (800) 347-
6659 or +1 (919) 365-2200 outside 
the U.S. Approval must be obtained by 
Siemens from the carrier before any 
repair work can be performed. Before 
approval can be obtained, Siemens 
must have the above referenced 
documents. The carrier inspection 
report and/or driver’s signature on the 
delivery receipt does not constitute 
approval to repair.
Note: Any determination as to whether the 
equipment was properly loaded or properly 
prepared by shipper for over-the-road 
travel cannot be made at the destination. 
Shipments are not released from the 
factory without a clear bill of lading. 
Approved methods are employed for 
preparation, loading, blocking and tarping 
of the equipment before it leaves the 
Siemens factory. If the equipment is 
received in a damaged condition, this 
damage to the equipment has to have 
occurred while en route due to conditions 
beyond Siemens‘ control. If the procedure 
outlined above is not followed by the 
consignee, purchaser or their agent, 
Siemens cannot be held liable for repairs. 
Siemens will not be held liable for repairs 
in any case where repair work was 
performed prior to authorization from 
Siemens.
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