Siemens WM14UPHSES - Page 48

en Troubleshooting
48
Fault Cause and troubleshooting
Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶ If intelligent dosing is activated, reduce the basic
dosage →Page36.
▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
lights up. The temperature is too high.
▶ Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page33
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page26
flashes. Door is not closed.
1. Close the door.
2. Press to start the programme.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
All other error codes. Malfunction
▶ Call the after-sales service.
→"Customer Service", Page58
"E:30/-20" Solenoid valve defective.
▶ Call the after-sales service.
→"Customer Service", Page58
Detergent dosage is too high.
▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.