Siemens WM14UPHSES - Page 49

Troubleshooting en
49
Fault Cause and troubleshooting
The appliance is not
working.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed .
▶ Press .
Door is not closed.
1. Close the door.
2. Press to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page33
⁠/ is activated.
▶ Check whether ⁠/ is activated.
→"Buttons", Page23
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
The detergent drawer has not been pushed in fully.
▶ Push in the detergent drawer until the symbol goes
out.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page40
3. Switch the appliance on.
4. If the display appears again after you clean the
pump unit, call customer service.
→"Customer Service", Page58
Note:You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→"Buttons", Page23
The detergent drawer has not been pushed in fully.
▶ Push in the detergent drawer until the symbol goes
out.
The door cannot
beopened.
is activated.
▶ Continue the programme by selecting or and
pressing .
The temperature is too high.
▶ Wait until the temperature has dropped.