Siemens WM14UQ9XES - Page 51

Troubleshooting en
51
Fault Cause Troubleshooting
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page45
The water pressure is low. No remedial action possible.
The filter in the water inflow
is blocked.
▶
"Clean the water inflow filter"
→Page48.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
"E:35 / -10" There is water in the base
trough.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page60
The appliance is leaking.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page60
flashes. The automatic voltage con-
trol system detects an unau-
thorised voltage under-us-
age.
▶
No remedial action possible.
Note:If the power supply is stable, the
programme continues to run as nor-
mal.
Voltage under-usage may
cause extension of a pro-
gramme.
No remedial action possible.
Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
lights up. The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page41
Water level is too high.
▶
Start the programme.
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.