Siemens WM14UQ9XES - Page 52

en Troubleshooting
52
Fault Cause Troubleshooting
lights up. 4. Press to start the programme.
flashes. Door is not closed. 1. Close the door.
2. Press to start the programme.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page60
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
▶
Connect the appliance to the power
supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the
fuse box.
There has been a power cut.
▶
Check whether the lighting in your
kitchen or other appliances are
working.
The programme does not
start.
You have not pressed .
▶
Press .
Door is not closed. 1. Close the door.
2. Press to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof
lock", Page42
/ ⁠ is activated.
▶
Check whether / ⁠ is activated.
→"Buttons", Page24
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
The door cannot beopened. is activated.
▶
Continue the programme by select-
ing or and pressing .
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page41
Water level is too high.
▶
Start the programme.
Programme with active oxy-
gen has been stopped; the
active oxygen is removed.
▶
Wait until there is no active oxygen
in the drum.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page58
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.