Siemens WM16XKH2ES - Page 49

Troubleshooting en
49
Fault Cause and troubleshooting
The programme does
not start.
3. If this display appears again, call customer service.
→"Customer Service", Page57
Note:You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→"Buttons", Page24
The door cannot
beopened.
is activated.
▶
Continue the programme by selecting or and
pressing inicio/pausa+carga.
→"Resuming the programme when the programme
status is Rinse Hold", Page33
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page32
Water level is too high.
▶
Select a suitable programme for draining.
→"Programmes", Page26
Power failure.
▶
Open the door using the emergency release.
→"Emergency release", Page56
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page41
is activated.
▶
Continue the programme by selecting or and
pressing inicio/pausa+carga.
→"Resuming the programme when the programme
status is Rinse Hold", Page33
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Pump cover is not correctly assembled.
▶
Correctly assemble the pump cover.
Detergent dosage is too high.