Siemens WM16XKH2ES - Page 48

en Troubleshooting
48
Fault Cause and troubleshooting
"E:30/-20" Solenoid valve defective.
▶
Call the after-sales service.
→"Customer Service", Page57
Detergent dosage is too high.
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Additional water is added.
▶
Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedinicio/pausa+carga.
▶
Press inicio/pausa+carga.
Door is not closed.
1. Close the door.
2. Press inicio/pausa+carga to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page33
-termin. ⁠+ is activated.
▶
Check whether -termin. ⁠+ is activated.
→"Buttons", Page24
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press inicio/pausa+carga to start the programme.
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page40