en Troubleshooting
42
Fault Cause and troubleshooting
All other error codes. Malfunction
▶ Call the after-sales service.
→"Customer Service", Page50
"E:30/-20" Solenoid valve defective.
▶ Call the after-sales service.
→"Customer Service", Page50
Detergent dosage is too high.
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedinicio/pausa+carga.
▶ Press inicio/pausa+carga.
Door is not closed.
1. Close the door.
2. Press inicio/pausa+carga to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page33
termin. is activated.
▶ Check whether termin. is activated.
→"Buttons", Page23
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press inicio/pausa+carga to start the programme.
The door cannot
beopened.
–––– is activated.
▶ Continue the programme by selecting or and
pressing inicio/pausa+carga.
→"Resuming the programme when the programme
status is Rinse Hold", Page32