Troubleshooting en
41
Fault Cause and troubleshooting
The appliance is not
working.
▶ Check whether the lighting in your room or other
appliances are working.
The programme does
not start.
Start/Reload has not been pressed.
▶ Press Start/Reload.
Door is not closed.
▶ Close the door.
Childproof lock is activated.
▶ Deactivate childproof lock.
→"Deactivating the childproof lock", Page32
Finish in is activated.
▶ Check whether Finish in is activated.
→"Buttons", Page23
Laundry is caught in the door.
▶ Remove any trapped laundry.
The door cannot
beopened.
–––– is activated.
▶ Continue the programme by selecting Spin or a
suitable programme for draining and pressing
Start/Reload.
→"Resuming the programme when the programme
status is Rinse Hold", Page32
The temperature is too high.
▶ Wait until the temperature has dropped.
▶ Cancel the programme.
→"Cancelling the programme", Page31
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page24
Power failure.
▶ Open the door using the emergency release.
→"Emergency release", Page47
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page35
–––– is activated.