SILENCE S01 - Page 60

Copyright© SILENCE Urban Ecomobility 60
PROBLEM
CAUSE
SOLUTION
Front lights don’t work
The component is defective or the connectors are
damaged. Damaged fuses
Check the connections, replace fuses and, if the problem
persists, take the scooter to the nearest official distributor
Rear lights or brake lights don’t work
The component is defective or the connectors are
damaged. Damaged fuses
Check the connections, replace fuses and, if the problem
persists, take the scooter to the nearest official distributor
Scooter doesn’t accelerate
Accelerator not adjusted properly. Check the
connection between the accelerator and the
electrical installation
Take the scooter to your nearest official distributor
Scooter won’t start
Key not in the ignition
The scooter is charging
The battery is dead
Damaged fuses
Check that the key is in the ignition or that the scooter is
activated using the app
Wait for the battery to charge and remove the charger
Charge the battery fully
Replace damaged fuses
If the problem persists, take the scooter to the nearest
official distributor
Battery won’t charge. Battery
percentage doesn’t go up
Problem with the battery, problem with the
charger
Power not getting to the charger
Check the charger-battery and the battery-power grid
connections. Check the connection between the charger
and the power grid
Brakes don’t work properly
Wrong tyre pressure
Worn tyres
Too much weight loaded in the compartments
The tyre pressure must be checked and at the proper level:
front, 1.5 bar; rear, 2.5 bar.
Replace tyres
Check to see if the scooter is overloaded. Drive without
carrying anything
Error in the state of charge reading
The charge gauge is not in sync with the real state
of charge
Discharge the scooter battery until the green OK LED blinks
seven times and it charges completely. Take the scooter to
an official distributor if the problem persists.
Message on screen: “0X”
Depends on the problem
Take the scooter to your nearest official distributor