Silk'n Infinity H3102 - Specifications

10. Troubleshooting
Only authorized personnel are permitted to perform repairs. Do not
attempt to modify, open or repair the device. You may expose yourself
to dangerous electrical components and may cause serious harm to
yourself. It will also void the warranty. Contact Customer Service if you
have a broken or damaged device in need of repair.
Problem Checks
My device does not
start.
Check that:
y the adapter is properly connected to the device
and that it is plugged into the electricity supply.
There is no galvanic
pulse when I press the
pulse button.
Check that your hand is touching the base
electrode when you press the pulse button.
The treatment circulation requires closing the circuit
by pressing the trigger and the electrode at the
same time, in order to eectively treat your skin.
There is no light pulse
when I press the pulse
button.
Check that:
y the green ready/skin tone warning indicator
light is blinking slowly to ensure you have good
contact with the skin.
y the treatment surface is evenly and rmly
pressed to the skin. For your safety, the pulse
button will activate a pulse only if the treatment
surface is rmly pressed against the skin.
If the ready/skin tone warning indicator light
blinks rapidly, this is an indication that your skin
tone, measured by the skin color sensor, is too dark
for safe use, or that the skin color sensor was not
properly covered by your skin. Try using the device
on a dierent body part or contact Silk’n customer
support.
One or more lights are
on constantly.
The device has malfunctioned. Unplug the device
and do a restart. If the problem persists, contact
Customer Service.
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Infinity NA 1704A inside ED278-07.indd 24 25/02/2018 08:30:06