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If you are unable to identify or solve the problem,
contact your nearest service centre. Before
telephoning, make a note of the model, serial
number and purchase date of your machine: the
Service Centre will require this information.
Problem Possible cause
• Spinning starts late or the laundry is
not spun enough:
• The electronic unbalance detection device has cut
in because the laundry is not evenly distributed in
the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several
times before the unbalance disappears and normal
spinning can resume. If, after 20 minutes, the
laundry is still not evenly distributed in the drum,
the machine will not spin. If at the end of the
programme the laundry is not spun enough,
redistribute the load manually and select the spin
programme.
• No water is visible in the drum
• Machines based on modern technology operate
very economically using very little water without
affecting performance.
• The machine makes an unusual noise
• The machine is fitted with a type of motor which
makes an unusual noise compared with other
traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in
the drum when spinning, as well as increased
stability of the machine.
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