Simpson EZI Sensor Series User Manual (English)

Questions and Answers:

A
Andrew HoltAug 15, 2025
What to do if my Simpson EZI Sensor Washer won't spin and has water in the washbowl?
- E
  eshawAug 15, 2025
  If your Simpson Washer has completed the wash but won't spin and there's still water in the washbowl, consider these possibilities: * If the program was set to DRIP DRY, open the lid, remove the clothes, and close the lid. * An out-of-balance load can cause this issue, so open the lid, redistribute the load, and close it again. * Ensure the lid is fully closed. * Check the drain hose for any blockages. * Too much detergent, or using the incorrect type, can also cause this problem. Wait a short while for the wash to continue. In the future, use less detergent and only use low-sudsing, front-load detergent.
R
Robert TaylorAug 18, 2025
Why won't my Simpson Washer fill with water?
- T
  tfranklinAug 19, 2025
  If your Simpson Washer is not filling with water, make sure the water taps are turned on. Also, check the inlet hoses for any blockages and clean the tap filters/washers if necessary.
J
James StoneAug 21, 2025
How to stop my Simpson Washer from vibrating excessively?
- J
  Johnathan DeanAug 22, 2025
  Excessive vibration in your Simpson Washer during spinning can be due to several factors. Ensure the machine is level and the leveling feet are properly adjusted to touch the floor. Unevenly distributed clothes can also cause this issue, so redistribute them evenly. Additionally, using too much water for the load size can lead to imbalance; consider using Auto-Level in the future or selecting a lower manual water level.
P
Paul ObrienAug 25, 2025
Why are my clothes still dirty after washing in my Simpson EZI Sensor?
- B
  Bradley GuerreroAug 26, 2025
  If your clothes are still dirty after a wash program in your Simpson Washer, it could be due to not using enough detergent, or not using any at all. Check your detergent usage and rewash the clothes. Also, overloading the machine with too many clothes can prevent proper cleaning, so remove some clothes and rewash. Selecting the wrong wash program or temperature can also affect cleaning performance, so reselect the appropriate settings and rewash. Finally, an incorrect water level might be the issue; try using Auto-Level or selecting a higher manual water level and rewashing the clothes.
S
Sarah BakerAug 28, 2025
Why is there water on the floor near my Simpson EZI Sensor Washer?
- D
  david97Aug 28, 2025
  If you find water on the floor near your Simpson Washer, check for loose inlet hose connections at the taps and the rear of the machine. It could also be due to an incorrect water level for the load size; using Auto-Level in the future or selecting a low manual water level for small loads can reduce splashing. Condensation from hot water can also cause this, so try reducing the water temperature.
J
Joseph StewartAug 31, 2025
Why are my clothes still wet and sudsy after a wash in my Simpson Washer?
- A
  Ashley MartinSep 1, 2025
  If your clothes are still wet or sudsy after a wash program in your Simpson Washer, it's likely due to poor rinsing and spin caused by excessive suds, leading to a suds lock. Set the PROGRAM SELECTOR to Rinse+Spin and the rinse option to DEEP rinse, then press Start/Pause. In the future, use less detergent and ONLY use a low-sudsing, front-load type.
J
Jeremy BarnesSep 4, 2025
What causes a scraping noise when my Simpson Washer spins?
- M
  Matthew CookSep 4, 2025
  A scraping noise during the spin cycle of your Simpson Washer could be due to a bra wire or other thin item caught between the inner and outer washbowls. If the item is visible, remove it with pliers. Use a wash bag in the future to prevent this.
F
feliciacunninghamSep 7, 2025
What causes humming and clicking noises in my Simpson EZI Sensor and why won't the lid open?
- G
  griffindennisSep 7, 2025
  Humming and clicking noises in your Simpson Washer can be normal. Bowl rotation at the start of a wash, water flow, and the machine being at a spin stage with the Lid Locked light ON are all normal noises. If you want to access the bowl, wait until the stage is completed and the Lid Locked light is OFF. At the end of the wash, the machine finishes the final spin and lid lock release stage, so wait a short while until the Lid Locked light is OFF. If the Lid Locked light is OFF and the lid is still stuck, press POWER to turn off the machine, then press POWER again; if the lid still won't open, you should call Service.

Simpson EZI Sensor Series Specifications

General

Brand	Simpson
Model	EZI Sensor Series
Category	Washer
Language	English

Summary

Control Panel Details

Models 955 & 605 Overview

Identifies and explains the components of the control panel for models 955 & 605.

Key Control Functions

Explains the function of the digital display, power, program selector, and start/pause buttons.

Wash Setting Controls

Describes controls for wash choice, water temperature, water level, and deep rinse options.

Control Panel Details

Models 902, 802 & 552 Overview

Identifies and explains the components of the control panel for models 902, 802, & 552.

Control Function Explanations

Explains the function of the 'Finished' indicator, power, program selector, and start/pause buttons.

Wash Setting Controls

Describes controls for wash choice, water temperature, water level, and deep rinse options.

Important Safety Instructions

Understanding Safety Symbols

Explains the meaning of warning, caution, tips, and environmental symbols used in the manual.

Mains Pressure Water Safety

Provides safety advice for using the washing machine with mains pressure hot water service.

General Appliance Safety

Lists critical safety points to check before using the washing machine, including child supervision.

Water Saving Technology

Recirculation and Eco Rinse Systems

Explains how recirculation and Eco rinse technologies save water during wash and rinse cycles.

Low Sudsing Detergent Requirement

Warns about the necessity of using low sudsing detergent for this machine.

Recirculation System Mechanics

Describes the internal workings of the recirculation system and washbowl design.

Understanding Your Washing Machine

Detergent Use and Recommendations

Recommends specific detergent types and warns against overuse or wrong types.

Eco Rinse Operation Explained

Details how Eco rinse works, its water savings, and visual representation.

Lid Lock and Auto Water Level

Explains the lid lock safety feature and the auto water level function.

Washing Instructions and Operation

Out of Balance Interruption Handling

Explains what causes out of balance conditions and how to rectify them.

Loading and Sorting Laundry

Provides guidelines on sorting clothes and proper loading techniques to avoid issues.

Button Feedback and Lights

Describes button feedback, beep sounds, and light indicators for machine status.

Preparing for a Wash Cycle

Adding Detergent, Softener, and Bleach

Details how to add detergent, fabric softener, and bleach correctly to the machine.

Initial Machine Start-up

Outlines the steps to turn on the machine and prepare for program selection.

Program Selection and Guide

Choosing a Wash Program

Explains how to use the Program Selector knob and its behavior during operation.

Program Guide and Options

Provides a detailed guide to selecting programs, water temp, wash choice, and rinse options.

Program Times and Settings

Program Time Breakdown

Shows approximate timings for different wash stages and factors affecting them.

Recirculation System Program Usage

Details when the recirculation system is active for various program and wash choice settings.

Setting Wash Choice, Temperature, and Level

Explains how to adjust wash time, water temperature, and water level.

Advanced Washing Machine Usage

Water Level Selection Methods

Compares Auto-Level and manual water level selection and adjustment procedures.

Starting, Pausing, and Lid Lock

Details how to start, pause, resume, and manage the lid lock function during operation.

Washing Machine Features and Feedback

Digital Display and Guidance Codes

Explains how the digital display shows time and provides guidance codes for machine status.

Understanding Machine Status Indicators

Lists common display codes, lights, and beeps and what they mean for operation and faults.

Washing Machine Operation Features

Progress Indicator and Rinse Options

Explains how to track wash progress and details the Eco Rinse and Deep Rinse options.

Customising Auto-Level and Beep Settings

Guides on adjusting auto water level and disabling end-of-program beep sounds.

Caring for Your Washing Machine

Post-Wash Procedures and Lint Filter Cleaning

Details steps after washing and provides instructions for cleaning the lint filter.

Exterior Cleaning and Lid Removal

Advises on cleaning the machine exterior and safely removing the lid for access.

Machine Maintenance and Cleaning

Preventing Detergent Build-up

Explains how to prevent build-up of undissolved detergents and oils through proper usage.

Cleansing Program for Build-up

Provides a specific program and method to clean the machine if spotting occurs on clothes.

Washing Problem Troubleshooting

Residues and Stain Removal Tips

Offers tips to resolve residue issues and refers to a stain removal guide.

Addressing Clothes Greyness and Yellowing

Lists common causes and solutions for greyness and yellowing of clothes.

Stain Removal Guide

Stain Removal for White Fabrics

Provides specific methods for removing various stains from white cottons and linens.

Stain Removal for Coloured Fabrics

Offers guidance on stain removal for washable coloured fabrics, considering colorfastness.

Troubleshooting Common Issues

Diagnostic Help via Displays and Beeps

Explains how to interpret machine displays and beeps for diagnostic information.

Machine Not Working or Spinning

Addresses problems related to the machine not starting, not spinning, or having water in the bowl.

Water Filling and Draining Problems

Covers problems with the machine not filling with water or draining correctly.

Advanced Troubleshooting and Service

Other Diagnostic Codes and Faults

Lists additional diagnostic codes for water filling, draining, and pump faults.

Motor and Electronic Fault Resolution

Covers troubleshooting for motor faults and electronic faults, advising when to call service.

Simpson Washing Machine Warranty

Warranty Terms and Conditions

Outlines the general terms and conditions of the warranty for the washing machine.

Warranty Limitations and Privacy

Specifies warranty limitations, exclusions, and includes a privacy statement regarding service.

Customer Support and Contact Information

Contacting Simpson Customer Care

Provides customer care phone numbers and website addresses for further assistance.

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Simpson EZI Sensor Series User Manual

Table of Contents

Questions and Answers:

Simpson EZI Sensor Series Specifications

Summary

Control Panel Details

Models 955 & 605 Overview

Key Control Functions

Wash Setting Controls

Control Panel Details

Models 902, 802 & 552 Overview

Control Function Explanations

Wash Setting Controls

Important Safety Instructions

Understanding Safety Symbols

Mains Pressure Water Safety

General Appliance Safety

Water Saving Technology

Recirculation and Eco Rinse Systems

Low Sudsing Detergent Requirement

Recirculation System Mechanics

Understanding Your Washing Machine

Detergent Use and Recommendations

Eco Rinse Operation Explained

Lid Lock and Auto Water Level

Washing Instructions and Operation

Out of Balance Interruption Handling

Loading and Sorting Laundry

Button Feedback and Lights

Preparing for a Wash Cycle

Adding Detergent, Softener, and Bleach

Initial Machine Start-up

Program Selection and Guide

Choosing a Wash Program

Program Guide and Options

Program Times and Settings

Program Time Breakdown

Recirculation System Program Usage

Setting Wash Choice, Temperature, and Level

Advanced Washing Machine Usage

Water Level Selection Methods

Starting, Pausing, and Lid Lock

Washing Machine Features and Feedback

Digital Display and Guidance Codes

Understanding Machine Status Indicators

Washing Machine Operation Features

Progress Indicator and Rinse Options

Customising Auto-Level and Beep Settings

Caring for Your Washing Machine

Post-Wash Procedures and Lint Filter Cleaning

Exterior Cleaning and Lid Removal

Machine Maintenance and Cleaning

Preventing Detergent Build-up

Cleansing Program for Build-up

Washing Problem Troubleshooting

Residues and Stain Removal Tips

Addressing Clothes Greyness and Yellowing

Stain Removal Guide

Stain Removal for White Fabrics

Stain Removal for Coloured Fabrics

Troubleshooting Common Issues

Diagnostic Help via Displays and Beeps

Machine Not Working or Spinning

Water Filling and Draining Problems

Advanced Troubleshooting and Service

Other Diagnostic Codes and Faults

Motor and Electronic Fault Resolution

Simpson Washing Machine Warranty

Warranty Terms and Conditions

Warranty Limitations and Privacy

Customer Support and Contact Information

Contacting Simpson Customer Care

Related product manuals