16 Simpson Troubleshooting
Troubleshooting
If you are having a problem with your washing machine, make sure you have followed ALL of the instructions on this page
and the previous page before calling for service.
Description
Display models
Displayed Code
Display models
Not filling with water
(FLASHING)
Make sure both wall taps are on and hose filters are not blocked. Raise
drain hose if water is flowing out of drain hose. Press START/PAUSE to
re-start wash.
If problem remains, call Service.
Flood
and
(ALL FLASHING)
If the water is pouring onto the floor, turn OFF both wall taps. Wait a
few minutes to see if the fault is corrected.
If not, call Service.
Draining problem
and
(BOTHFLASHING)
Wait a few minutes to see if the fault is corrected. If not, press START/
PAUSE then check the drain hose for blockage. Press START/PAUSE to
continue the wash.
If problem remains, call Service.
Recirculation pump fault
(FLASHING)
Press Start/Pause to start the pump. After 30 seconds the machine will
commence agitation. If problem repeats, press and hold Start/Pause and
advance program to rinse or spin to drain machine. Call Service.
Water level problem
and
(ALL FLASHING)
Wait, this fault may clear itself. If not, turn PROGRAM SELECTOR
knob to Drain + Spin position, then press START/PAUSE to drain the
wash bowl.
If this problem is repeated, call Service.
Motor fault
(FLASHING)
Wait, this fault may clear itself. If not, turn PROGRAM SELECTOR knob
to Drain + Spin position to drain the wash bowl.
You may have to press START/PAUSE to commence draining.
If this problem is repeated, call Service.
Electronic fault
and
(BOTHFLASHING)
The machine will not do a wash.
If this fault persists, call Service.
Diagnostic Help given by machine using
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