Why does my Sirius XM Radio audio sound too soft?
If the audio sounds too soft on your Sirius XM Radio, raise the volume of your stereo system or increase the audio level of your Onyx EZ until the sound quality improves.
How to turn off demo mode on Sirius XM Radio?
If the demo is playing on your Sirius XM Radio, check that the antenna is connected properly and is not obstructed, as the Magnetic Mount Antenna may not be connected or you may not be receiving a signal. Also, press and hold the Select button for 10 seconds to exit Demo Mode, or disable Demo Mode.
Why is there no audio when using the Aux In Cable or Cassette Adapter on my Sirius XM Radio?
If you are not getting any audio when using the Aux In Cable or Cassette Adapter with your Sirius XM Radio, check all cables between your Onyx EZ and your vehicle’s stereo system to make sure they are firmly and securely connected. Also, ensure you have selected the proper input source on your vehicle’s stereo system, increase the audio level of Onyx EZ, and ensure that the FM Transmitter in Onyx EZ is turned Off.
What to do if there is no audio when using PowerConnect or FMDA on Sirius XM Radio?
If you have no audio when using PowerConnect or FMDA with your Sirius XM Radio, check that your Onyx EZ and your vehicle’s FM radio are tuned to the same FM channel. Also, ensure you are using the PowerConnect Vehicle Dock and PowerConnect Power Adapter, and that the FM Transmitter in Onyx EZ is turned On.
What to do if Sirius XM Radio is not acquiring signal?
If your Sirius XM Radio is having trouble acquiring a signal, you may need to find a better location for the antenna. Moving the antenna to a south-facing window might also help.
Why does my Sirius XM Radio audio fade or have static?
If you are experiencing audio fading or static while listening to Sirius XM Radio, check all cable connections to ensure they are firm and secure. If you are still experiencing this problem, it may be due to interference from another commercial or broadcast FM station, and you will need to find an unused FM channel in your area. Alternatively, try connecting the audio using the Aux In Cable or a Cassette Adapter, or consider using an FM Direct Adapter.
How to acquire signal on Sirius XM Radio?
To acquire a signal on your Sirius XM Radio, ensure your vehicle is outdoors with a clear view of the sky. Also, confirm the Magnetic Mount Antenna is mounted outside the vehicle and away from any obstructions.
Why is no song title or artist name displayed on my Sirius XM Radio?
The song title or artist name may not be displayed on your Sirius XM Radio because the information is not available or updates may be in progress.
Why do traffic and weather channels sound different on Sirius XM Radio?
Traffic and Weather channels on your Sirius XM Radio use a different audio technology, which is why they often sound different from other channels.
What to do if a channel is off air on Sirius XM Radio?
If a channel is off air on your Sirius XM Radio, simply tune to another channel.
General| Category | Radio |
|---|---|
| Model | Onyx EZ |
| Manufacturer | Sirius XM |
| Subscription | Sirius XM subscription required |
| Display | Color |
| Power Source | Vehicle Power Adapter |
| Audio Output | 3.5mm headphone jack |
| Connectivity | FM Transmitter |
Essential safety instructions and care recommendations for the device.
Instructions for installing Dash and Vent Mounts for the Onyx EZ.
Guidance on selecting the best location and mounting the magnetic antenna on the vehicle.
Steps for activating the Onyx EZ service via online or phone methods.
How to find and display the unique alphanumeric ID for radio activation.
Solutions for signal acquisition, antenna connection, and loading/updating issues.
Troubleshooting for no audio, poor audio quality, or channel reception problems.
To Next Page
