How to fix audio that sounds too soft on Sirius XM Radio?
If the audio sounds too soft on your Sirius XM Radio, raise the volume of your stereo system or powered speakers. Alternatively, increase the audio level of Onyx EZ until the sound quality improves.
What to do if there is no audio on my Sirius XM Radio?
If you are experiencing no audio with your Sirius XM Radio, check all cables between the Onyx EZ and your stereo system or powered speakers to ensure they are firmly and securely connected. Also, make sure you have selected the correct input source on your stereo system, or try another source. Try increasing the audio level of Onyx EZ.
Why I do not receive all the channels to which I subscribed on Sirius XM Radio?
If you're not getting all the channels you've subscribed to on your Sirius XM Radio, make sure you completed the subscription process. If you have, go to www.siriusxm.com/refresh and follow the directions to refresh your radio.
What to do if the demo is playing on my Sirius XM Radio?
If the demo is playing on your Sirius XM Radio, first, ensure the antenna is correctly connected and unobstructed. If that doesn't work, press and hold the Select button for 10 seconds to exit Demo Mode. You can also disable Demo Mode.
What does 'Updating' mean on my Sirius XM Radio?
If your Sirius XM Radio says 'Updating', it is updating with the latest encryption code. Wait until the update is done. The channel may also be blocked or unavailable, so try tuning to another channel.
How to improve signal on Sirius XM Radio?
To improve signal reception on your Sirius XM Radio, try moving the antenna to a south-facing window. If the issue persists, experiment with different locations to find a spot with better signal.
What to do if my Sirius XM Radio says 'Check Antenna Connection'?
If you get a 'Check Antenna Connection' message on your Sirius XM Radio, ensure that the antenna cable is firmly and securely plugged into the Home Dock and that the cable is not bent or broken. If the connection is fine, turn the Onyx EZ off and then on to reset the message.
How to improve signal acquisition on Sirius XM Radio?
To improve the signal acquisition on your Sirius XM Radio, move the antenna to a south-facing window or try to find a better location for the antenna.
General| Category | Radio |
|---|---|
| Model | Onyx EZ |
| Manufacturer | Sirius XM |
| Subscription | Sirius XM subscription required |
| Display | Color |
| Power Source | Vehicle Power Adapter |
| Audio Output | 3.5mm headphone jack |
| Connectivity | FM Transmitter |
Essential safety instructions and care recommendations for the device.
Instructions for installing Dash and Vent Mounts for the Onyx EZ.
Guidance on selecting the best location and mounting the magnetic antenna on the vehicle.
Steps for activating the Onyx EZ service via online or phone methods.
How to find and display the unique alphanumeric ID for radio activation.
Solutions for signal acquisition, antenna connection, and loading/updating issues.
Troubleshooting for no audio, poor audio quality, or channel reception problems.
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