Sky glass - User Manual

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Summary

Plug In and Connect

Cable Management

Feed cables through the slot in the back of your TV stand when plugging them in.

Internet and HDMI Connections

Connect via Ethernet for reliability, use TV aerial optionally, and connect HDMI devices.

Important Safety Information

Read the 'Important safety and product information' leaflet before installing or using Sky Glass.

Remote Control Guide

Remote Functions

Learn button functions: Options, Up/Down, Left/Right, Back, Add to Playlist, and Voice control.

Battery Safety

Caution: Risk of explosion if batteries are replaced by an incorrect type. Use AAA alkaline.

Enjoying Your Sky Glass

Final Setup

When the power light stops flashing, follow the last few setup instructions on screen.

My Sky App Support

Find additional help or support instantly via the My Sky app.

Wall Mounting Warnings and Cautions

Professional Installation

Must be wall mounted by a professional installer. Requires at least two people for installation.

Fixings and Socket Accessibility

Check fixings match wall type. Ensure mains socket is accessible; recess if hidden by panel.

Liability Exclusion

Sky excludes liability for injury/damage from incorrect or non-professional installation.

Wall Mounting with Sky Bracket

Mounting Instructions

Follow step-by-step instructions on the wall mounting template provided.

Required Tools and Fixings

Gather drill, screwdriver, hammer, spirit level, and appropriate wall fixings.

TV Weight Specifications

Weights for 43" (14kg), 55" (23kg), and 65" (28kg) models without the stand.

Wall Mounting with a 3 rd Party Bracket

Installer Responsibilities

Installer must ensure bracket, screws, and spacers are suitable for TV and wall surface.

Surface Suitability and Risk

Ensure wall surface can withstand load. Incorrect mounting risks injury or damage.

Removing the Stand

Remove the TV stand using the Allen key to access VESA screw mounting holes.

Summary

Plug In and Connect

Cable Management

Feed cables through the slot in the back of your TV stand when plugging them in.

Internet and HDMI Connections

Connect via Ethernet for reliability, use TV aerial optionally, and connect HDMI devices.

Important Safety Information

Read the 'Important safety and product information' leaflet before installing or using Sky Glass.

Remote Control Guide

Remote Functions

Learn button functions: Options, Up/Down, Left/Right, Back, Add to Playlist, and Voice control.

Battery Safety

Caution: Risk of explosion if batteries are replaced by an incorrect type. Use AAA alkaline.

Enjoying Your Sky Glass

Final Setup

When the power light stops flashing, follow the last few setup instructions on screen.

My Sky App Support

Find additional help or support instantly via the My Sky app.

Wall Mounting Warnings and Cautions

Professional Installation

Must be wall mounted by a professional installer. Requires at least two people for installation.

Fixings and Socket Accessibility

Check fixings match wall type. Ensure mains socket is accessible; recess if hidden by panel.

Liability Exclusion

Sky excludes liability for injury/damage from incorrect or non-professional installation.

Wall Mounting with Sky Bracket

Mounting Instructions

Follow step-by-step instructions on the wall mounting template provided.

Required Tools and Fixings

Gather drill, screwdriver, hammer, spirit level, and appropriate wall fixings.

TV Weight Specifications

Weights for 43" (14kg), 55" (23kg), and 65" (28kg) models without the stand.

Wall Mounting with a 3 rd Party Bracket

Installer Responsibilities

Installer must ensure bracket, screws, and spacers are suitable for TV and wall surface.

Surface Suitability and Risk

Ensure wall surface can withstand load. Incorrect mounting risks injury or damage.

Removing the Stand

Remove the TV stand using the Allen key to access VESA screw mounting holes.

Overview

Function Description
Usage Features
Initial Setup and Connectivity
Remote Control Functions
On-Screen Experience
My Sky App Integration
Maintenance Features
Battery Replacement for Remote Control
Wall Mounting Considerations (Professional Installation Recommended)
Wall Mounting with Sky Bracket
Wall Mounting with a 3rd Party Bracket
General Safety

This document provides instructions for setting up and using Sky Glass, a television device, along with important warnings and cautions, particularly concerning wall mounting.

Function Description

Sky Glass is a television designed for integrated entertainment, offering a streamlined setup for viewing content. It functions as a primary display for various media, including broadcast television, streaming services, and external HDMI devices like games consoles. The device integrates internet connectivity for enhanced features and content delivery. It is controlled primarily through a dedicated remote control that supports both button-based navigation and voice commands. The Sky Glass system is designed to be user-friendly, with a focus on ease of installation and daily operation.

Usage Features

Initial Setup and Connectivity:

Power Connection: The device requires a power cable connection.
Cable Management: It is recommended to feed cables through the slot in the back of your TV stand for a tidy setup.
Internet Connection: For optimal performance and reliability, an Ethernet cable can be connected to the TV. Alternatively, the device supports wireless internet connectivity.
TV Aerial: While not strictly necessary, a TV aerial can be connected if you wish to receive broadcast television signals via this method.
HDMI Devices: The Sky Glass TV includes HDMI ports for connecting external devices such as games consoles, Blu-ray players, or other media streamers.
Remote Control Activation: To begin using the remote, a protective tab needs to be pulled out, which activates the batteries.

Remote Control Functions:

Navigation: The remote features Up/Down buttons for changing channels and Left/Right buttons for rewinding or fast-forwarding content.
Options Menu: A dedicated "Options menu" button allows users to adjust settings such as subtitles, sound preferences, and other display options.
Back Button: This button navigates back to the previous screen or menu.
Add to Playlist: A specific button is available to add content to a personalized playlist, facilitating easy access to preferred shows or movies.
Voice Control: The remote includes a voice button. Pressing and holding this button activates voice control, allowing users to issue commands or search for content using their voice.
Numeric Keypad: A standard numeric keypad (0-9) is provided for direct channel selection or other numerical inputs.

On-Screen Experience:

Setup Instructions: During the initial power-on, the TV's power light will flash. Once it stops, the screen will display the final setup instructions, guiding the user through the last steps of configuration.
Connectivity Confirmation: The screen will confirm when the device is successfully connected to the internet, indicating readiness for use.

My Sky App Integration:

Additional Support: The My Sky App is available for smartphones, offering instant access to additional help, support, and potentially other features related to the Sky Glass device and service.

Maintenance Features

Battery Replacement for Remote Control:

Battery Type: The remote control uses AAA alkaline batteries.
Caution: It is crucial to replace batteries only with the correct type to avoid the risk of explosion. Only AAA alkaline batteries should be used.

Wall Mounting Considerations (Professional Installation Recommended):

Professional Installer: For wall mounting Sky Glass, it is mandatory to use a professional installer. This ensures the TV is securely mounted, preventing potential injury or damage.
Two-Person Installation: The installation process requires at least two people due to the size and weight of the TV.
Fixing Compatibility: The installer must ensure that the chosen wall fixings are appropriate for the specific wall type to which the TV will be mounted.
Power Socket Proximity: Sky Glass must be installed near an easily accessible mains supply wall socket. If the socket is hidden behind the TV panel, it needs to be recessed into the wall, and a separate power isolation switch must be installed. This work must be carried out by a qualified electrician.
Liability Disclaimer: Sky explicitly states that it excludes all liability for any injury or damage caused by incorrect or non-professional installation or assembly.

Wall Mounting with Sky Bracket:

Template Instructions: If using a Sky-provided bracket, the installation should follow the step-by-step instructions on the wall mounting template included with the bracket.
Weight Considerations: The document provides the weight of the TV without a stand for different screen sizes (43", 55", 65") to aid in selecting appropriate fixings.
Required Tools: Additional tools needed for installation include a drill, drill bit, screwdriver or spanner, hammer, spirit level, and appropriate wall fixings.

Wall Mounting with a 3rd Party Bracket:

Bracket Suitability: If using a third-party bracket, the professional installer must verify that the bracket, screws, and spacers are suitable for the Sky Glass's size, length, and weight, and are compatible with the mounting surface.
Surface Load Capacity: The installer must also ensure that the mounting surface can withstand the load of the TV and bracket. Incorrect installation can lead to injury or damage.
Removing the Stand (if necessary):
- Allen Key: An Allen key (provided) is used to undo and remove the four screws on the back cover of the TV.
- Safe Handling: The TV should be carefully lifted off its stand and placed screen-up on a soft surface. This step requires two people.
- VESA Screw Mounting Holes: To access the VESA screw mounting holes for a third-party bracket, the four white internal spacers from the back of the TV need to be removed.
- Following Bracket Instructions: After preparing the TV, the installer should follow the specific setup instructions provided with the third-party wall mounting bracket.

General Safety:

Important Leaflet: Users are advised to read the 'Important safety and product information' leaflet before installing or using their Sky Glass. This leaflet contains critical information regarding safe operation and handling.

Sky glass Specifications

General

Resolution	4K Ultra HD
Built-in Soundbar	Yes
Integrated Speakers	Yes
Sound	Dolby Atmos
HDR Support	HLG, HDR10
Voice Control	Yes, with Sky Voice Remote
Connectivity	Wi-Fi, Ethernet
Built-in Apps	Netflix, Disney+, BBC iPlayer, Spotify
Display Sizes	43-inch, 55-inch, 65-inch