7 Contact SMA Solar Technology AG
20 STP5-9TL-BA-en-10 User Manual
7Contact
If you have technical problems, first contact your installer. The following information is required in
order to provide you with the necessary assistance:
•Inverter device type
• Inverter serial number
• Firmware version of the inverter
• Special country-specific settings of the inverter (if applicable)
• The type and number of PV modules connected
• Mounting location and mounting altitude of the inverter
• Three-digit or four-digit event number and display message of the inverter
• Optional equipment, e.g. communication products
• Type of use of the multi-function relay
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de
SMA Service Line
Inverters: +49 561 9522 1499
Communication: +49 561 9522 2499
Fax: +49 561 9522 4699
E‑Mail: ServiceLine@SMA.de
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