SMART Board MX User Manual

Contents
smarttech.com/kb/171554 v
Chapter 5 Troubleshooting 40
The display isn’t turning on 40
The screen is blank or there’s a problem with the image on the screen 41
There’s no sound or there’s a problem with the sound 43
Touch isn’t working as expected 44
The pens and erasers aren’t working as expected 45
iQ apps aren’t working as expected 45
SMART software on connected computers isn’t working as expected 46
The SMART OPS PC module isn’t working as expected 46
The Intel Compute Card isn’t working as expected 46
Contacting your reseller for additional support 46
Certification and compliance 48

SMART Board MX Specifications

General

Display Type	LCD
Screen Sizes	65", 75", 86"
Brightness	350 cd/m²
Contrast Ratio	4000:1
Response Time	8 ms
Aspect Ratio	16:9
Touch Points	20
Connectivity	HDMI, VGA, USB, Ethernet
Audio	Integrated stereo speakers
Viewing Angle	178°
Operating System Compatibility	Windows, macOS, Chrome OS
Touch Technology	Infrared