FREQUENTLY ASKED QUESTIONS
GENERAL
2 smarttech.com/kb/170954
How many pens are included with the board, and can I buy
replacement pens?
The SMARTkappiQ board comes with a black pen and a red pen. You can purchase
replacement pens from the Store for SMARTParts (seesmarttech.com/Support/PartsStore).
SMARTkapp app
Which mobile devices and operating systems are compatible with
the app?
You can use the SMARTkapp app on the following devices and operating systems:
Device type Requirements
Apple l iOS 8.1 or later operating system software
l 50 MB of storage
l iPhone 4S or later
l Third generation iPad or later
l First generation iPad mini or later
l Fifth generation iPodtouch or later
Android l Android 4.4.4 (KitKat) or later operatingsystem
l 50 MB of storage (internal or SDcard)
l 1024 MB of RAM
l 720p or better screen resolution
l Bluetooth 2.1 + EDR
l 3 megapixel or better rear-facing camera (recommended)
What languages does the SMARTkapp app support?
Currently, the SMARTkapp app supports the following languages:
l English
l German
l French
l Spanish
l Chinese
In what file formats can I save snapshots?
The SMARTkapp app can save snapshots as JPEG or PDF files.
What is the typical file size of a snapshot?
Snapshots are small files, typically less than 30 KB.