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Knowledge Base
Using the Ready light to
troubleshoot the SMART
Board™ 800 series
interactive whiteboard
You can use the Ready light as a starting point for troubleshooting problems with the
SMART Board™ 800 series interactive whiteboard.
The Ready light indicates the status of the interactive whiteboard. It’s located on the
left side of the pen tray beside the Help button.
The following table shows the Ready light’s normal states.
Ready light state Meaning
Off Your interactive whiteboard is in standby mode.
Solid red Your interactive whiteboard is receiving power from the
power cable, but isn’t communicating with a computer.
Flashing green Your interactive whiteboard is receiving power and is
communicating successfully with your computer’s USB HID
driver. SMART Product Drivers isn’t installed.
Solid green Your interactive whiteboard is receiving power and is
communicating successfully with SMART Product Drivers.
Flashing amber The controller is in service mode or its firmware is being
updated.
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