Copyright © 2018 SmartDrive Systems, Inc. All rights reserved. This information is intended for the use of SmartDrive 23
customers only. Any other use without the express written consent of SmartDrive Systems, Inc. is strictly prohibited.
Are you able to offload an event?
If it is determined that a SmartRecorder 4 has power but is not offloading events, test the system by
creating a manual event by following the below instructions.
The typical time for an event to be available in the response center is 15-30 minutes from initiation
of the manual event depending on cellular/network connectivity. A poor cellular connection may
take longer or the event may not offload until a good connection is available.
Create and Offload a Manual Event
With the ignition on and the Sensor Bar LED 1 solid green, press the Green Manual Event Button
on the top of the SR4 Keypad.
The Keypad will display ‘PANIC’ indicating an event is recording. Sensor Bar LED 1 will Blink
Blue while the event is recording.
Once the event has finished recording Sensor Bar LED 1 will display Solid Blue indicating
there is an event stored awaiting offload.
Ignition the Vehicle OFF and look for Sensor Bar LED 2 to turn Solid Blue indicating it has a
network connection. While offloading Sensor Bar LED 2 will Blink Blue.
Leave the vehicle outside in good cell coverage and allow to offload.
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