16
16. Guarantee
Your SME SYNERGY Precision Integrated Turntable and Tonearm is guaranteed against
faulty material and workmanship. The nominal period of the guarantee is twelve months
but is liberally interpreted at our discretion subject to the following conditions being
observed:
1. Any matter arising must in the first instance be raised with SME Limited at the address
appearing below.
2. In no circumstances return the turntable or any part thereof to SME Limited unless we have
requested you to do so. Responsibility will not be accepted for any items or costs arising if
this point is disregarded.
3. Items returned to our Service Department must be:
a) Sent strictly in accordance with the packing and routing directions which we will
provide.
b) Insurance should be effected by the owner. SME Limited are unable to accept liability
for any items until they reach the factory safely.
4. Defective parts will be replaced free of charge. The cost of labour may be charged at the
discretion of SME Limited. Return transport and insurance costs will be charged.
5. The guarantee expressly excludes:
a) Cartridge wear and tear.
b) Damage by any cause whatever.
c) Contingent and third party liability.
d) Personal injury.
6. No alteration or variation of the guarantee will be recognised by SME Limited.
7. The guarantee is not transferable.
SME Limited · Steyning · West Sussex · BN44 3GY · England
T: +44 (0)1903 814321
E: service@sme.ltd.uk
W: www.sme.ltd.uk