Snorkel TB60 - Product Warranty

Product Warranty
© Snorkel 2014
© Snorkel International, Inc. – all rights reserved Printed in the U.S.A.
1. Snorkel warrants each new machine manufactured and sold by it to be free from defects in material
and workmanship for a period of one (1) year from date of delivery to a Customer. The warranty will
apply subject to the machine being operated in accordance with the rules, precauons, instrucons
and maintenance requirements outlined in the Snorkel Operator's and Repair Parts Manuals.
2. Snorkel further warrants the structural components, specically the mainframe chassis, turntable,
booms and/or scissor arms of each new machine manufactured by it to be free from defects in
material and workmanship for an addional period of four (4) years. Any such part or parts which,
upon examinaon by the Snorkel Warranty Department, are found to be defecve will be replaced or
repaired by Snorkel through its local Authorised Dealer. The structural warranty specically excludes
adverse aects on the machine structure arising from damage, abuse or misuse of the equipment.
3. Machines may be held in an authorised Distributor stock for a maximum of six (6) months from the
date of shipment from Snorkel, before the warranty period is automacally iniated.
4. It is the responsibility of the Distributor to complete and return a Predelivery/Warranty registraon,
before the act of rental/loan/demonstraon of the machine or delivery to an end user.
5. The Customer and Dealer shall not be entled to the benets of this warranty and Snorkel shall have
no obligaons here under unless the “Predelivery and Inspecon Record” has been properly com-
pleted and returned to the Snorkel Warranty department within een (15) days aer delivery of the
Snorkel product to the Customer or Dealer’s demonstraon/rental eet. Snorkel must be noed, in
wring, within ten (10) days, of any machine sold to a Customer from a Dealer’s rental eet during
the warranty period.
6. Any part or parts which upon examinaon by the Snorkel Product Support Department are found to
be defecve within the specied warranty period, will be replaced or repaired at the sole discreon of
Snorkel, through Snorkel directly or an authorised Distributor, at no charge. Any parts replaced under
warranty must be original Snorkel parts obtained through Snorkel directly or an authorised Distribu-
tor, unless expressly agreed otherwise in wring and in advance by Snorkel’s Warranty Department.
7. All parts being claimed under warranty must be held available for return and inspecon upon request
for a period of 90 days from date of claim submission, it is necessary that all parts are individually
tagged or marked with their part number and the warranty claim number. Aer 90 days all parts
replaced under warranty which have not been returned to Snorkel should be destroyed. Failure to
produce parts requested by the Warranty Administrator for inspecon within a period of 14 days will
result in the claim being automacally rejected in full. Materials returned for warranty inspecon
must have the following procedure:
y Carefully packaged to prevent additional damage during shipping
y Drained of all contents and all open ports capped or plugged
y Shipped in a container tagged or marked with the RMA number
y Shipped PREPAID. Any item(s) returned for warranty by any other means maybe refused and returned,
unless prior approval is agreed with Snorkel.