Why is my SOMFY ELIXO SMART io Garage Door Opener remote not working?
If your SOMFY Garage Door Opener remote isn't working, verify that the remote control button has been programmed. Also, confirm that the remote control uses io-homecontrol radio technology and check the remote control batteries.
What to do if SOMFY ELIXO SMART io receives radio control but doesn't work?
If the SOMFY garage door opener receives the radio control signal but doesn't activate, check the other indicator lights for any other faults. Consider that the control might not be operational from the current position, or the button may be programmed for a different function, such as controlling an auxiliary output.
What to do if programming is not carried out the first time the SOMFY ELIXO SMART io is powered on?
Perform quick commissioning of the drive.
How to fix a permanent fault with photoelectric cells on a SOMFY Garage Door Opener?
To address a permanent fault with photoelectric cells, check the alignment and wiring of the cells.
What to do if there is a short-circuit at cells safety input in SOMFY ELIXO SMART io?
If there's a short-circuit at the cells safety input, verify that the bridge between terminals 17 and 18 has been removed, and check the connection of the cells. Set up P4 again, and then perform auto-programming again.
What to do if SOMFY Garage Door Opener has a motor thermal cut-out?
If the motor experiences a thermal cut-out, switch the power supply off, wait about 5 minutes, and then switch the power supply back on.
Why is the wired control not activated on my SOMFY ELIXO SMART io?
First, check mechanically to ensure the control point is not blocked. If it isn't, disconnect the control point. If the indicator light goes out, check the wiring.
General| Type | Garage Door Opener |
|---|---|
| Power Supply | 230 V AC |
| Maximum Door Weight | 200 kg |
| Connectivity | io-homecontrol |
| Installation | Professional installation recommended |
| Safety Features | Obstacle detection |
| Motor Type | DC Motor |
| Control Type | Remote control, smartphone app |
| Compatibility | Compatible with sectional and tilt garage doors |
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