SonicWallSonicPointACeGettingStartedGuide
35
SonicWall Support
TechnicalsupportisavailabletocustomerswhohavepurchasedSonicWallproductswithavalidmaintenancecontractandto
customerswhohavetrialversions.
TheSupportPortalprovidesself‐helptoolsyoucanusetosolveproblemsquicklyandindependently,24hoursaday,365daysa
year.ToaccesstheSupport
Portal,gotohttps://support.sonicwall.com/.
TheSupportPortalprovidesself‐helptoolsyoucanusetosolveproblemsquicklyandindependently,24hoursaday,365daysa
year.Inaddition,theSupportPortalprovidesdirectaccesstoproductsupportengineersthroughanonline ServiceRequest
system.
TheSupportPortalenablesyou
to:
• Viewknowledgebasearticlesandtechnicaldocumentation
• Downloadsoftware
• Viewvideotutorials
• Collaboratewithpeersandexpertsinuserforums
• Getlicensingassistance
• AccessMySonicWall
• LearnaboutSonicWallprofessionalservices
• Registerfortrainingandcertification
TocontactSonicWallSupport,refertohttps://support.sonicwall.com/contact‐support.