SONOS BRIDGE
5
SONOS BRIDGE Back
Basic Troubleshooting
If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or
you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll be happy to help.
•Web site
• Select Help -> Technical Support Website to go directly to our Support page.
• Visit our Web site at www.sonos.com/support. There you can visit our Forums, browse our Frequently Asked
Questions (FAQ) pages, or request assistance.
• Email: support@sonos.com
• Text-Chat and Phone: www.sonos.com/support/contact
• US/Canada: +1.800.680.2345 toll-free
• United Kingdom: 0808 2346596
If your country is not listed here, please visit the Text-Chat and Phone link to find the correct telephone number for
your country.
Ethernet switch connectors (2) Use Category 5 Ethernet cable to connect to a router, computer, or additional network
device such as a network-attached storage (NAS) device.
AC power (mains) input Use the supplied power adapter to connect to power outlet. Be sure to use the proper
power adapter for your country.
Warning: Under no circumstances should the product be repaired by anyone other than an
authorized Sonos repair center, as this will invalidate the warranty. Please contact Sonos
Customer Support for more information. Do not open the system as there is a risk of electric
shock.