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Sony Bravia XR-77A80J - User Manual

Sony Bravia XR-77A80J
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XR-77A80J / 77A80CJ / 65A80J / 65A80CJ / 55A80J
5-026-348-11(1)
XR-77A80J / 77A80CJ / 65A80J / 65A80CJ / 55A80J
Reference Guide
Manuel de référence
Guía de referencia
US
FR
ES
D:\SONY TV\SY21_AT_UCM_RG_111\AT UCM US\5026348111_US.fm master page: Cover
5-026-348-11(1)
Television
Téléviseur
Televisor digital a
color con pantalla
de diodo orgánico
de emisión de luz
(OLED)
Service à la clientèle Sony
Canada :
https://www.sony.ca/support
États-Unis :
https://www.sony.com/tvsupport
Canada États-Unis
1.877.899.SONY 1.800.222.SONY
Appelez le numéro de téléphone qui
apparaît sur votre carte/police de garantie.
Ne retournez pas le produit au magasin.
Sony Customer Support
U.S.A.:
https://www.sony.com/tvsupport
Canada:
https://www.sony.ca/support
United States Canada
1.800.222.SONY 1.877.899.SONY
Call the telephone number that appears on
your warranty card/policy.
Please do not return the product to the store.
Centro de Asistencia de Sony
https://esupport.sony.com/ES/LA/
Llame al número de teléfono que aparece
en su tarjeta/póliza de garantía.
Por favor no devuelva el producto a la
tienda donde adquirió el producto.
Lea este manual antes de usar el producto
Read this manual before using this product
Lisez ce manuel avant d’utiliser le produit

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Questions and Answers

  • X
    xperezAug 19, 2025
    What to do if my Sony Bravia XR-77A80J TV screen is black?
    • E
      Eric GallegosAug 19, 2025
      If your Sony TV screen is black, try the following: * Restart your TV by pressing the power button on the remote control for about five seconds. The TV will restart. If this doesn't work, try unplugging the TV from the mains, then press and release the power button on the TV. Wait two minutes, then plug the TV back in. * Alternatively, press the power button on the TV itself for about 40 seconds until the TV turns off.
  • K
    kelly65Aug 21, 2025
    What to do if my Sony Bravia XR-77A80J does not respond?
    • J
      jennifer67Aug 21, 2025
      If your Sony TV is unresponsive, try these steps: 1. Restart your TV by pressing the power button on the remote for about five seconds. 2. If that doesn't work, unplug the TV from the mains, press the power button on the TV and release it. Wait two minutes, then plug the TV back in. 3. As another option, press the power button on the TV for about 40 seconds until it shuts down.
  • C
    curtisholtAug 23, 2025
    What to do if my Sony Bravia XR-77A80J picture is frozen?
    • G
      gutierrezsherryAug 23, 2025
      If your Sony TV picture is frozen, try these steps: * Restart your TV by pressing the power button on the remote control for about five seconds. * If that doesn't work, try unplugging the mains lead, then press the power button on the TV and release it. Wait two minutes, and plug the mains lead back in.
  • D
    Dawn SanchezAug 26, 2025
    What to do if Sony TV remote control does not function?
    • K
      Kelly YoungAug 26, 2025
      If your Sony TV remote control isn't working, replace the batteries.
  • C
    Christopher BakerAug 27, 2025
    Why does my Sony Bravia XR-77A80J screen become darker?
    • J
      jhardingAug 28, 2025
      If your Sony TV screen becomes darker while watching, especially if the whole image or part of the image remains still, this is not a malfunction of the TV.
  • D
    Darlene RodriguezAug 30, 2025
    Why does my Sony TV screen become darker while watching?
    • N
      Nathan RobertsAug 30, 2025
      If the image on your Sony TV screen becomes darker while you're watching, and the image or part of it remains still, the screen brightness will gradually reduce to prevent image retention. This is a normal function, not a malfunction.
  • A
    Ashley WileySep 1, 2025
    What to do if network is lost on Sony Bravia XR-77A80J?
    • M
      Mr. Jared MartinezSep 1, 2025
      If your Sony TV loses network connectivity, connect your TV to the Internet and perform a software update.
  • J
    Joseph EllisSep 3, 2025
    What does it mean if a white line appears on the screen of my Sony Bravia XR-77A80J?
    • H
      Heather BuckSep 3, 2025
      If a white line appears on the screen of your Sony TV, it may be displayed during the Panel refresh. This is not a malfunction.
  • A
    adrienne87Sep 5, 2025
    What does the message [Panel refresh did not finish…] mean on my Sony Bravia XR-77A80J?
    • R
      robin72Sep 5, 2025
      The message [Panel refresh did not finish…] is displayed when the TV is turned on, the mains lead is unplugged, or the room temperature falls outside of the range between 10 ºC and 40 ºC during the Panel refresh. Please avoid these three conditions.
  • G
    Gina FigueroaSep 7, 2025
    What to do if I'm concerned about image retention on my Sony TV?
    • M
      Mrs. Holly BerrySep 7, 2025
      If you're concerned about image retention on your Sony TV because the same image has been displayed repeatedly or for long periods of time, it's recommended to turn off the TV normally using the power button on either the remote control or the TV itself.

Summary

Sony Customer Support

Support Contact Information

Provides phone numbers and website links for customer support in the US and Canada.

About Manuals

Manual Descriptions

Details the different manuals provided with the TV: Setup Guide, Reference Guide, and Help Guide.

Product Identification and Safety

Identification Label and Owners Record

Explains where to find the TV's identification label and provides space for owner's record details.

Safety Information and Compliance

Covers general safety information and the supplier's declaration of conformity for the product.

Regulatory and Installation Guidance

FCC and Canadian Regulatory Compliance

Details FCC related information, safety and regulatory notices for customers in Canada and the US.

Wall-Mount Bracket Compatibility

Information on compatible Sony wall-mount brackets and installation advice for customers.

Setup Precautions

Provides important advice and cautions to consider before setting up the TV.

Securing the TV from Toppling

Toppling Prevention Measures

Recommends measures to prevent the TV from toppling, including securing to a wall or stand.

Getting Started with Your 4 K TV

Steps for a 4 K TV Experience

Guides users through four steps: Set, Source, Sound, and Setup for optimal 4K viewing.

Wall-Mount Installation Guide

Provides instructions and advice for installing the TV using a wall-mount bracket.

Protecting the TV Screen

OLED Image Retention Precautions

Explains image retention risks for OLED TVs and provides methods to reduce or prevent it.

Using TV with Audio System

Instructions and notes on connecting the TV to an audio system using the S-CENTER OUT terminal.

Remote Control and TV Operation

Remote Control Button Functions

Details the functions of various buttons on the remote control, including Google Assistant and navigation.

Installation and Remote Control Guidelines

IR Remote Control Guidelines

Provides tips for effective use of the infrared remote control, including sensor placement and interference.

Installing the TV to the Wall

Instructions for customers and professionals on wall-mounting the TV using optional brackets.

Detaching the Table-Top Stand

Stand Removal Procedure

Step-by-step instructions for safely detaching the TV's table-top stand.

Troubleshooting and System Settings

General Troubleshooting Steps

Provides solutions for common issues like black screen, no sound, or frozen picture.

Factory Data Reset

Explains how to reset the TV to factory settings and warns about data loss.

Specifications and Licensing

System Specifications

Details TV system, panel type, speaker output, wireless technology, and input/output jacks.

Dimensions and Mass

Provides approximate dimensions and mass of the TV with and without the stand.

Licensing Information

Lists trademarks and registered trademarks for technologies used in the TV.

Convenience and Support

Online Registration and Support

Provides links for TV registration and access to support resources via QR codes and websites.

Sony Bravia XR-77A80J Specifications

General IconGeneral
Screen Typeoled
Colorblack
Wall Mount300mm x 300mm
Tunerdigital
Screen Size76.7 inches, 77 inches
Resolution4k (2160p)
Refresh Rate120hz
Closed Captioningyes
Motion Enhancementmotionflow xr 240
HDRyes
HDR Formathdr 10, hybrid log-gamma (hlg), dolby vision
Built-In Speakerstrue, downward firing
Surround Sounddts digital surround
HDMI Ports4
HDMI 2.1 Ports2
HDMI ARC Portsyes
USB Ports2
USB 2.0 Ports2
Ethernetyes
RF Antennayes
Bluetoothtrue, 4.2
Networkbuilt-in wi-fi, ethernet
Digital Optical Audio Outputs1
Component Video Inputs0
Composite Video Inputs1
DVI0
SmartTVgoogle tv
Streaming Servicesparamount+, disney+, hbo max, hulu, netflix, prime video, showtime, starz, sling tv, youtube, peacock
Smart Applicationsamazon alexa, google assistant
Voice Assistantamazon alexa, google assistant
Remote Controlvoice control
3Dno
Power Consumption286 kilowatt hours
Depth with Stand14.5 inches
Height with Stand40.25 inches
Width with Stand67.87 inches
Net Weight with Stand66.3 pounds
Depth without Stand2.25 inches
Height without Stand39.37 inches
Net Weight without Stand63.7 pounds

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