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General| Type | True Wireless |
|---|---|
| Driver Unit | 5mm |
| Noise Cancelling | Yes |
| Bluetooth Version | 5.2 |
| Water Resistance | IPX4 |
| Weight (Each Earbud) | 4.8g |
| Wireless Range | 10m |
| Weight (Case) | 35g |
| Ambient Sound Mode | Yes |
| Touch Controls | Yes |
| Compatibility | Android, iOS |
| Battery Life (with Case) | 20 hours |
| Frequency Response | 20Hz - 20, 000Hz |
| Continuous Playback Music Time | 6 hours |
| Voice Assistant | Google Assistant, Alexa |
| Colors | Black, White |
| Battery Life (Earbuds) | Up to 6 hours |
| Quick Charge | 5 min charge for up to 60 min playback |
Details on the water resistance of the headset and charging case, including limitations and care.
Instructions to download the Sony | Headphones Connect app and set up the headset.
Steps for connecting to various devices like smartphones, computers, and other Bluetooth devices.
Using noise canceling, ambient sound modes, Speak-to-Chat, and voice assistants.
Instructions for receiving, making, and managing phone calls, including video calls.
Solutions for problems related to power, charging, sound, and connectivity.
Solutions for problems with pairing, connecting, and headset operation via Bluetooth.
Addresses issues with earbud tips, earaches, and headset reset/initialization.
How to operate the touch sensors for various functions like music and calls.
Step-by-step guide for charging the headset and charging case using the USB Type-C cable.
Requirements and procedures for charging using a USB AC adapter or computer.
Explains the process of pairing the headset with Bluetooth devices for the first time.
Guide on connecting the headset to a smartphone using the Sony | Headphones Connect app.
Steps for pairing the headset with an Android smartphone for the first time or subsequent times.
Steps for pairing the headset with an iPhone for the first time or subsequent times.
Instructions for pairing the headset with a Windows 10 computer, including Swift Pair.
Instructions for pairing the headset with a Windows 8.1 computer.
Instructions for pairing the headset with a Mac computer.
Steps for pairing the headset with any Bluetooth device.
How to use the headset's touch sensors to control music playback and volume.
Explains the principle behind noise canceling technology and its effectiveness.
Instructions for turning on and switching the noise canceling function using touch sensors.
How to activate and switch between Ambient Sound modes during music playback.
How to enable and use Speak-to-Chat to automatically pause music when speaking.
Instructions on how to receive calls using the headset, including ring tone information.
Steps for making calls using the headset and operating the smartphone.
General steps to resolve headset issues, including checking guides, charging, and restarting.
Solutions for when the headset cannot be turned on, including battery and voice assistant settings.
Addresses common reasons why the headset or charging case may not charge.
Solutions for no sound or only one earbud producing sound.
Tips to improve noise canceling performance, including earbud fit and function settings.
Steps to take when pairing the headset with a device fails, including checking connections and resetting.
Steps to troubleshoot issues with establishing a Bluetooth connection.
Solutions for when the headset does not operate correctly, including touch sensor and fit issues.
Solutions for issues like not hearing the other person or low voice volume during calls.
Step-by-step guide to reset the headset to its default state, retaining pairing info.
Instructions to initialize the headset to factory settings, clearing all data.
