Sony SRG-120DU User Manual

19
Troubleshooting
Before bringing in your camera for servicing, check the following as a guide for troubleshooting the problem. If the
problem cannot be corrected, consult your Sony Service Center.
Symptom Cause Remedy
The power of the camera is not turned
on.
The AC power adaptor is not connected
to the DC 12 V connector firmly.
Insert the power cord firmly as far as it will
go.
The AC power cord is not inserted firmly
into the AC power adaptor or the AC
outlet.
Insert the power cord firmly as far as it will
go.
- Pull out the plug of the power cord from the
AC outlet, then reinsert it into the AC outlet
after waiting a while.
Video is not displayed on the
connected video monitor.
The video connection cable is not
connected properly.
Make sure the connection between the
video monitor and camera is made
correctly.
The exposure is not set correctly on the
camera.
Set the exposure correctly on the
EXPOSURE menu (page 9).
The BOTTOM switch is not set correctly. Check that the BOTTOM switches 2, 5, 6, 7
and 8 are set to OFF.
The SYSTEM SELECT switch is not set
properly.
Check the output format of the video on the
camera and input format of video on the
video monitor.
Pan or tilt cannot be operated. A menu is displayed on the computer
screen.
Press the DATA SCREEN button on the
supplied infrared remote commander to
remove the menu from the computer
screen.
The panning or tilting range is limited. Change the PAN/TILT LIMIT setting on the
PAN TILT ZOOM menu (page 11).
The EXPOSURE menu cannot be set
except for FULL AUTO.
WDR (VIEW-DR) is not set to OFF. After setting the WDR (VIEW-DR) to OFF,
select the MODE of the EXPOSURE
(page 9).
The infrared remote commander does
not work.
The CAMERA SELECT button you
pressed on the infrared remote
commander does not match the number
set with the IR SELECT switch on the
camera.
Press the CAMERA SELECT button
corresponding to the IR SELECT switch
setting on the camera (page 15).
The VISCA CONTROL is not available
with a computer connected to the
camera.
The computer is not correctly connected
to the camera.
Make sure the connection between the
computer and camera is made correctly.
Check that the BOTTOM switch on the
bottom of the camera is set correctly.
Check that the SYSTEM SELECT switch is
set to a position in which video signals are
output.
LAN communication is not available
with a computer connected to the
camera.
The computer is not correctly connected
to the camera.
Make sure the connection between the
computer and camera is made correctly.
Check that the LAN (BOTTOM switch) is
set to ON.
The computer is not correctly set. Check the precautions in the setting of the
dedicated PC application.
The camera does not work when
connected one-to-one to the IP remote
controller.
A crossover cable is not used. Use a crossover cable for one-to-one LAN
connection.
The camera cannot be operated at all. The SYSTEM SELECT switch on the
rear of the camera is not set correctly.
Check that the SYSTEM SELECT switch is
set to a position in which video signals are
output.

Sony SRG-120DU Specifications

General

Brand	Sony
Model	SRG-120DU
Category	Camcorder
Language	English